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Error Message - "mypmi-app.Common.ErrorCode 406"

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Aaron Lyttle-Phillips Senior Delivery Manager - US Locations| Equiniti London, United Kingdom

I'm receiving the below error message when I try to navigate around my account and access the course. Could anyone help?

"Not Acceptable. Please try again later. mypmi-app.Common.ErrorCode 406"

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Kimberly Whitby
PMI Team Member
Online Community Specialist| PMI Newtown Square, Pa, United States
Aug 28, 2024 1:55 PM
Replying to Linda Linton
...
Hello Kimberly,
Thank you SO much for your assistance! Unfortunately, there is no change for me. I cleared all cache/cookies and tried in an incognito window - in both Chrome and Edge. I wonder if your development team needs to test off of PMI's network? Maybe they could look at the date this was first reported and see if any coding changes were made to the website around that time that would have caused this issue? Again, thank you for being our champion to try to help resolve this issue!
Hi Linda- thanks for testing. I forwarded this our Dev team and will provide any information once I hear back. Again, thank you for your patience!
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1 reply by Elizabeth Marlowe
Sep 01, 2024 7:26 AM
Elizabeth Marlowe
...

Is there any timeframe? I have been having this issue for months...



I was able to access it briefly on a different computer, but I no longer have access to that computer. I need to report PDUs, need to renew my PMP, and need to take additional tests. This is now a major issue that is impacting people all around the world. And if you or anyone on the dev team google this issue, you'll see entire Reddit threads talking about it. It is more than just the people in this thread.



No one has had a satisfactory response from the support desk either - as I mentioned previously I was told that my 'computer is too old'.

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Nishant Dubey YNAP Ltd, UK Gautam Buddha Nagar, Uttar Pradesh, India
Hello,
I am getting same error too -

Not Acceptable. Please try again later. mypmi-app.Common.ErrorCode 406


​​​​Any solution or just hit and trial?

Thanks,
Nishant
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Elizabeth Marlowe Severn, MD, United States
Aug 28, 2024 3:29 PM
Replying to Kimberly Whitby
...
Hi Linda- thanks for testing. I forwarded this our Dev team and will provide any information once I hear back. Again, thank you for your patience!

Is there any timeframe? I have been having this issue for months...



I was able to access it briefly on a different computer, but I no longer have access to that computer. I need to report PDUs, need to renew my PMP, and need to take additional tests. This is now a major issue that is impacting people all around the world. And if you or anyone on the dev team google this issue, you'll see entire Reddit threads talking about it. It is more than just the people in this thread.



No one has had a satisfactory response from the support desk either - as I mentioned previously I was told that my 'computer is too old'.

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