Will the widespread adoption of prompt engineering commoditize project management skills, or can it help PMs differentiate themselves and command higher value?
Director, Learning Design & Development| PMIAsheville, NC, United States
Hi PMI Community! I’m Sarah Philbrick, and I work as a Product Manager at PMI with a focus on our learning offerings. As we go on this skill-building journey together, I’m excited to engage in meaningful conversations, explore trending topics, and learn from each other.
Reflecting on one such topic, GenAI and prompt engineering, I am interested to hear your perspective on commoditization vs. differentiation.
Will the widespread adoption of prompt engineering commoditize project management skills, or can it help PMs differentiate themselves and command higher value?
Piotr KarwotProject Manager| DXC.TechnologyCieszyn, Poland
Panta rei - everything flows - the more you know about the tool, the better you can use it. Those who master AI tool will be more valued, not less! Saving Changes...
My view on this, is as project managers - there is no monolithic skill, thought, approach to problem solving, management, etc...each one has a particular specialty skill, that sets them apart in their leadership and approach to management of tasks, and thus overall projects. AI will allow for enhancement of roles because it will assist in cumbersome tasks, and allow space for more creative approaches to solve problems. Furthermore, each project is unique, requires unique approaches and no singular "program" will assist in executing each project from start to finish, yet.
AI will also enhance collaboration (especially within organisations) if mutual LLMs are utilised internally. Thus, I don't foresee the commoditization of PM skills - at least for the next foreseeable period. As it evolves, I believe the role of the PM will evolve as well - where the certain tasks are delegated to AI and key tasks of PMs are advanced. Saving Changes...
I consider GenAI a useful tool. Like any tool, its benefits and drawbacks depend on how it's used—its purpose, context, and the user's skill level. In this case, PMs may choose to leverage GenAI to enhance their professional practice. Saving Changes...
Rajkamal KumarProject Engineer| Joseph Gallagher LimitedManchester, United Kingdom
The widespread adoption of prompt engineering and AI-driven automation will likely commoditize certain aspects of project management, particularly: Repetitive & Administrative Tasks, Standardized Processes, Data Analysis & Reporting and other similar tasks. As these tasks become automated, PMs who rely solely on execution-oriented skills may find their roles devalued.
Mindful PMs can leverage AI as an enabler while focusing on high-value areas that command premium expertise such as: Strategic Alignment, Critical Thinking & Judgment, Emotional Intelligence, Innovation & Adaptability and other similar tasks.
While AI may commoditize routine PM tasks, the role itself will elevate for those who focus on strategy, leadership, and human-centric skills. The most successful PMs will use AI to amplify their impact, not just automate low-value work.
I strongly believe that the technology like AI, ChatGPT, Prompt engineering would add value to the current Project management skills. The Project Managers would need to unlearn and relearn to stay relevant and make the optimal use of technology. Having said that, I feel that Project Management umbrella also includes areas like - stakeholder management, resource management, people managment, communications, etc where Project Managers can differentiate themselves and command higher value. Saving Changes...
Nonhlanhla MathebulaProject Manager| Council for Scientific and Industrial ResearchPretoria, Gt, South Africa
May 25, 2024 7:54 PM
Replying to Raman Chadha
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I think any technology that can automate parts of the project management chain can commoditize project management skills once it becomes commonplace. GenAI could be the most powerful such technology that we have seen yet, at least in the recent past. That said, there will always be room to use it as an enabler for managing more complex tasks, e.g., tasks that involve more human to human interaction. We are only scratching the surface of how it can be used and for the foreseeable future, I think it can help differentiate Project Managers if they are open to embracing it and experimenting with it. More than prompt engineering, it will be about being creative in identifying new use cases that GenAI could solve.
I agree that embracing prompt engineering and learning how to effectively use it combined with ones experience in the field of project management could help differentiate project managers. Saving Changes...
Joseph NoonanConsultant| SelfOoltewah, TN, United States
I utilize AI as part of my software development efforts, and it still has a long way to go before it can replace seasoned developers. It does not retain context well in conversations that are generally long-running, and you constantly have to remind the LLM repeatedly about simple things like where log files are located. I created an ongoing context document that I load at the start of every conversation, but it still does not retain the information from the document. I imagine the same is true for project managers.
Project management isn't just generating a bunch of documents. There are significant leadership and people skills that I don't see AI replacing soon. Managing humans to motivate them to produce specific outcomes requires years of experience. Resolving conflicts and managing different personalities will not likely be replaced by a model.
Additionally, the CREATE prompt engineering approach requires so much work to make a valid LLM output that you could do it yourself. Most PMs have a library of projects they can draw on to tweak. I suppose you could feed these artifacts into the LLM to get the desired output, but data controls may prevent you from doing that.
Saving Changes...
Joseph NoonanConsultant| SelfOoltewah, TN, United States
I utilize AI as part of my software development efforts, and it still has a long way to go before it can replace seasoned developers. It does not retain context well in conversations that are generally long-running, and you constantly have to remind the LLM repeatedly about simple things like where log files are located. I created an ongoing context document that I load at the start of every conversation, but it still does not retain the information from the document. I imagine the same is true for project managers.
Project management isn't just generating a bunch of documents. There are significant leadership and people skills that I don't see AI replacing soon. Managing humans to motivate them to produce specific outcomes requires years of experience. Resolving conflicts and managing different personalities will not likely be replaced by a model.
Additionally, the CREATE prompt engineering approach requires so much work to make a valid LLM output that you could do it yourself. Most PMs have a library of projects they can draw on to tweak. I suppose you could feed these artifacts into the LLM to get the desired output, but data controls may prevent you from doing that.
Saving Changes...
Lynda HodgsonAcademic Faculty Member| northeastern universityMa, United States
The most critical skill for Project Managers is dealing with people. An AI can create a gantt chart or a project plan. I wouldn't want one to handle a distraught employee or a stubborn sponsor/stakeholder who wants the impossible, or intuitively spot an emerging 'Black Swan' risk. Let AI help handle the nuts and bolts. But PMs still need to do the harder stuff. Saving Changes...
Luis Carlos BejaranoProject Management Specialist| Centro de Tratamiento e Investigación sobre el Cáncer - Fundación CTICBogotá, Colombia
It can be a competitive advantage: PMs who master prompt engineering will stand out by leading AI-enabled teams, optimizing decision-making and productivity.