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What are some concrete examples of best practices surrounding using GenAI to transcribe meetings?

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Linda Vandercook Product Manager Whispering Pines, Nc, United States
Has anyone put governance/best practices in place specifically regarding transcribing meetings using GenAI? And specifically so for a publicly traded company. E.g. script validation, who is responsible for accurate content, how are transcript files stored and shared.
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Keith Novak Tukwila, Wa, United States
Don't have the running transcription showing in the meeting. I have watched meetings go completely off the rails when people became more interested in how well the text reflected what was actually said, rather than the discussion itself.

Just like if you are personally taking notes, the responsibility for accuracy first lies int he person publishing the notes. Then the other meeting attendees have the option to request changes to the minutes or lack of response becomes tacit acceptance. I would suggest summarizing the transcript and publishing that rather than the raw content. That includes publicly traded and highly regulated companies. Unless required for some reason, I wouldn't even archive the raw notes unless it is something like a legal deposition taken under oath.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Linda -

The only thing I'd add to Keith's feedback is to ensure that there is a clear understanding of what the transcription will be used for (and what it won't!).

Kiron
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Linda Vandercook Product Manager Whispering Pines, Nc, United States
Update: I asked this question of fellow PMs at work and found that there is definite interest in creating internal guidelines, which I have drafted up for approval by leadership. I would be keen to see guidelines come from PMI.
Electronically, though, based on my readings specifically on copilot, copilot transcripts are treated like transcripts from recordings. Hence, no changes there with regard to e.g. retention rules. A new component, though, is using content generated from prompts to copilot based on a meeting transcript. For now, I am treating those as unofficial notes, where the person asking the prompt is responsible for the validity of the reply if shared.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
In the companies I have the pleasure to work we use AI for transcribing meetings and transform some of the components in code, others in project deliverables and others things. We use LLM from years and now with the new genAI model published by Google in 2017 everything is more easy to do. You wrote about two tools we are using right now: MS Team and Copilot. With all that say, regarding to record the meetings I must follow the company´s rules regarding this type of things. Each time I will start record a meeting I have to request agreement from all participant for example, between other things inside the company policies.
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DORA LUZ Mejia CEO| IT Explore Envigado, Antioquia, Colombia
I really like read.Ai. this tool is free for a specific number of meetings monthly. once you register your account it access your meeting as a guest and record the meeting generate the transcript, the summary provide metrics for the meeting and coahing for improving the next meetings. I have been using and help me in different scenarios. It is important to explain the attendees what read.ai is going to do during the meeting. The first time I always have the question for the attendees who is read.ai?

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