Yes indeed, as a project management practitioner, one of my greatest fears about using GenerativeAI Agents (Tools) in my workplace(s) is trusting the Large Language Model (LLM) that the GenerativeAi tool is pulling data from. I ask myself “Can I trust what it’s telling me?”
ROOM FOR OPTIMISM
I think that I can rest a bit easier.
Prompt engineering is an artform!
PMI’s “Talking to AI: Prompt Engineering for Project Managers” Workbook 2024 helped me to better understand that I can use a reliability check like asking the AI for references and sources for its content.
I also learned of strategies project management practitioners’ can use to validate AI responses, for example:
Start by establishing a verification system where outputs are consistently compared to trustworthy sources or assessed by experts in the field.
Additionally, I can consider deploying automated systems to match responses with authoritative databases.
Another effective approach is to conduct
controlled experiments using synthetic or anonymized data to evaluate how LLMs perform across various situations.
Lastly, promote regular feedback among teams working with Al to maintain and enhance the security and accuracy of these outputs.