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When using AI systems, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Sarah Philbrick
PMI Team Member
Director, Learning Design & Development| PMI Asheville, NC, United States

Validating and checking outputs is critical when working with AI systems like Generative AI. Such validation approaches may include establishing clear criteria, implementing strong testing protocols, and continuous refinement.

In your experience with AI, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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YVETTE PERRIN Transition/Transformation Program Manager| HP Villefontaine, France
Output of prompt created to help to answer the question reviewed and validated:
Start with Outcome‑Driven Validation Criteria (Before Prompting)
Use Structured Prompting to Reduce Ambiguity
Cross check critical facts against authoritative sources
Decompose Complex Outputs into Verifiable Components
Use Comparative Prompting for Quality Control
Maintain a Human-in-the-Loop Review Model, AI should augment not replace, professional judgment
Continuously Refine Prompts Based on Failure Patterns
Validate whether outputs reflect organizational reality, not generic industry norms
Re‑validate outputs when scope change, assumptions evolve, decisions become irreversible
AI does not reduce the need for governance—it increases the need for disciplined validation
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Ingeborg Woodhouse Coraopolis, Pa, United States

Don't assume that your ChatGPT will know your situation until you explain it. Focus on the scenario at hand, include key details but not extraneous ones, and include a response type and format, as well as a tone. Thereafter, you can iterate as needed.

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Patson Chizebuka Product Owner | Business Analyst| DotGov Solutions LUSAKA, Zambia
Jun 11, 2024 2:25 PM
Replying to Melissa Stockbridge
...
Some of my items may be redundant but the most important things in my experience so far is:

Be precise and clear.
Be sure you explain jargon or specialized terminology
Provide the context for all of your requests
Be sure you provide the outcomes you are expecting
Experiment and refine as you go

I've found breaking down big problems can be better refined by chunking the whole into natural sections and working to refine each section and then working to put them back together.
I agree with this method.
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Katherine Parks Principal Offering Manager| formerly of IBM Lexington, Ma, United States

Uploading example documents from the project or similar projects can help provide the LLM with the direction and formatting of responses. Providing more detailed context around the problem scenario can also.

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Anonymous

Not expecting the AI to understand/output like a human. It will respond to the information you are feeding it, it's not able to necessarily extrapolate significantly past that.

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Robinson Herzeg CEO| LYVVO SMART STAY - The Future of Hospitality Sao Paulo/Sp, Sao Paulo, Brazil

Clearly defining the context and the persona’s qualifications is essential for obtaining a more accurate response. And also training the AI on a restricted knowledge base and measuring the accuracy of its responses are also important.

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Simone Chiappino Senior Project Manager & Business Developer| Euronovate SA Genova, Genova, Italy

Ensure accuracy by providing clear context, defining expected outputs, validating results against trusted sources, and maintaining human oversight throughout the process.

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Simone Chiappino Senior Project Manager & Business Developer| Euronovate SA Genova, Genova, Italy

Ensure accuracy by providing clear context, defining expected outputs, validating results against trusted sources, and maintaining human oversight throughout the process.

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Simone Chiappino Senior Project Manager & Business Developer| Euronovate SA Genova, Genova, Italy

In my experience, accuracy and alignment come from treating AI as a probabilistic system, not an expert. This means: defining clear objectives and constraints upfront, structuring prompts around context and expected output, and systematically validating results against trusted sources. Most importantly, maintaining a strong human-in-the-loop approach ensures that AI outputs are interpreted, challenged, and refined before being used in decision-making.

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Hemant patil IT Project Management Consultant| HSBC Software India Pvt Ltd. Pune, Maharashtra, India

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