Project Management

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When using AI systems, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Sarah Philbrick
PMI Team Member
Director, Learning Design & Development| PMI Asheville, NC, United States

Validating and checking outputs is critical when working with AI systems like Generative AI. Such validation approaches may include establishing clear criteria, implementing strong testing protocols, and continuous refinement.

In your experience with AI, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Jorge Navarro Garcia Project Management| Royal HaskoningDHV Lima, LIM, Peru
AI can add a lot of value, especially in terms of speed and structuring information, but nothing replaces experience and professional judgment. To get results that are accurate and relevant, it is essential to provide clear objectives, the right context, and then validate the output against the real conditions of the project. In the end, AI is a support tool, not a substitute for critical thinking.
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Alfred Ku Project Manager Hong Kong, Hong Kong
Just image for components (& revised data structure) with versioning, what is the best feedback for execution to those using old version (say v1 as of 2021)? May new version (nowsaday) be helpful / proper (may propose upgrade is appropriate?
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Rakesh Jha Management| Mohur Fintech Private Limited Bengaluru, Ka, India

That’s a thoughtful but challenging question. A practical way to approach it is by assessing your own understanding of the subject first. The more knowledgeable you are, the easier it is to verify AI-generated information and judge its reliability. When familiarity is low, evaluating accuracy and relevance becomes harder. Since there are no standard metrics, it’s best to rely on AI in areas you understand and consult experts before making important decisions.

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Wayne Houghton Strategic Programme Leader| Retail & Financial Services Industry Cape Town, Western Cape, South Africa
My approach is to put myself in the position of the AI. If someone asked me that question, would I actually be able to answer it, what else do I need to know, what assumptions can I make, what tools do I need and what output is expected etc. And then I phrase my prompt.

The RTF and CREATE frameworks are useful, but one still needs to apply them in a practical way. The best way is to "just do it" and learn from your AI prompting experience.
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Alex Kondor United States
One thing that helped me was separating “is this correct?” from “is this actually useful?”. Sometimes the answer is technically fine but doesn’t really solve what I was trying to do. Setting a clear end goal upfront made it way easier to judge outputs.
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Kiruba Sankar Area Coordinator Refinery Projects| Engineers India Limited Lagos, Nigeria

GPTs are designed to please the user, so there are chances of biased answers, One of the technique I follow is to rephrase the same questions as we do traditionally do wile having psychometric tests.

While asking such rephrased questions there are reversal of responses.

To make it more accurate references shall be asked for , to have a level of confirmity on the answers generated by GPTs & improved results.

Effective use of AI systems starts with intentional prompt engineering. The quality of your output is directly tied to the clarity and specificity of your input — vague prompts produce generic results, while detailed, well-structured prompts produce outputs that are accurate and aligned with your objectives.

A few best practices to consistently get better results:

Be specific and contextual. Provide as much relevant detail as possible — your role, the goal, constraints, and the format you need. The more context you give, the more tailored the output.

Iterate and refine. Treat AI as a conversation, not a one-time command. If the first output misses the mark, adjust your prompt and try again rather than accepting a result that only partially meets your needs.

Validate assumptions and sources. When accuracy is critical, ask the AI to cite its sources or reasoning. Cross-reference key facts against authoritative references — especially for data-driven decisions where errors carry real consequences.

Align output to your original goal. Before accepting any AI-generated result, step back and ask whether it actually answers your original question. AI can drift toward plausible-sounding answers that miss the intent of the prompt.

In project management specifically, these habits ensure AI becomes a tool for better decision-making rather than a shortcut that introduces risk.

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Victor Gutierrez Laval, QUEBEC, Canada

Good question, to ensure AI systems provide accurate, relevant, and goal-aligned results, the most effective approach is to treat AI as a collaborative partner rather than a magic box—requiring clear, specific instructions, context-driven prompting, and diligent human verification.

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Lamont Evans Atlanta, GA, United States

You can ask the AI to site its sources, along with being as specific as possible in the prompting.

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Yuichiro Ito IBM Japan, Ltd. Midori-Ku,Saitama-City, 11, Japan

Provide clear instructions, repeatedly adjust prompts, and constantly verify the results.

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