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When using AI systems, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Sarah Philbrick
PMI Team Member
Director, Learning Design & Development| PMI Asheville, NC, United States

Validating and checking outputs is critical when working with AI systems like Generative AI. Such validation approaches may include establishing clear criteria, implementing strong testing protocols, and continuous refinement.

In your experience with AI, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Verónica Elizabeth Pozo Ruiz RYLAI Access Control Quito, Pichincha, Ecuador
I recommend validating information with other resources like web searches, specialized books, and publications about the area of knowledge.
If you are an expert in a theme, you can detect mistakes by yourself. Often AI fails to give specific information. The combination of your expertise and other resources would be a filter to obtain the best response when asking a question to AI.
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Booma Pugazhenthi Program Manager| United Nations
Ensuring AI results are accurate and relevant starts with setting clear, well-defined goals from the outset. Regularly validating outputs against these goals and refining inputs based on feedback helps maintain alignment. Additionally, incorporating strong testing protocols and continuous learning are key to improving accuracy and relevance over time.
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Booma Pugazhenthi Program Manager| United Nations
Jun 07, 2024 9:24 AM
Replying to Sergio Luis Conte
...
AI is a broader term. Generative AI is just an ancient model but everything "explode" when Google published the new architecture called transformer in 2017. So, with that said, take into account that generative AI is just "predictive test with steroids" just simplifying the model. With that said, two key points has to be taking into account when somebody works with AI: 1-human in the loop. 2-AI without Data (today called data science discipline or big data or whatever) is the same thing that live without oxygen. Talking about generative AI all related to technology has almost not impact with relation to all related to non-technological roles and activities. What you stated about accuracy and things like that are easy to implement because there are a lot inside disciplines like statistics. Most of them to make things "a priori" to prevent instead of cure. Few organizations taking into account that when generative AI environments are put in place almost a new business unit has to be created where roles like lawyers, linguistic, diversity and inclusion specialist must be hire to help on put it in place.
AI requires human oversight and quality data to be effective. While generative AI has revolutionized text prediction, its impact on non-tech sectors is still limited. Implementing AI systems demands a multidisciplinary approach, involving specialists from various fields to ensure responsible and effective deployment.
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Mark Adams Co, United States
Keep refining your prompts and checking the outputs. This ensures the tool stays sharp and well-targeted, rather than a rusty shovel...
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Mathivanan Mahalingam Bangalore, Karnataka, India
Validate the outcomes and refine the prompts if need be. There's a method called Reinforcement learning with human feedback so all of us agree that outputs get better with human feedback. It applies to both the LLMs we create (Eg: GPTs) and the foundational models.
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John Starmack Chief Executive Officer| TM Floyd & Company Elgin, Sc, United States
One of the best validation methods and thus also good confidence builder is checking with a qualified human expert regarding the outputs generated for you by AI.
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Anonymous
still working on this ourselves.
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Jose Rebolledo Lima, Lima, Peru

When using AI systems, it's crucial to ensure that the results are accurate, relevant, and aligned with your original goals. Here are some best practices to follow:


1. Clear and Specific Prompts:
Be precise: Use clear and concise language to avoid ambiguity.
Provide context: Give the AI system as much relevant information as possible.
Specify desired output format: Indicate if you want a summary, list, or detailed response.
2. Quality Data:
Accuracy: Ensure that the data you're using is accurate and reliable.
Relevance: Make sure the data is relevant to your query or task.
Diversity: A diverse dataset can help the AI system generalize better.
3. Iterative Refinement:
Start with a basic prompt: Begin with a simple prompt and gradually refine it based on the results.
Experiment with different approaches: Try different prompts, parameters, or models to find the best fit.
Evaluate outputs: Carefully assess the generated outputs to identify any inaccuracies or inconsistencies.
4. Human Oversight:
Critical thinking: Don't rely solely on AI-generated results. Use your own judgment to evaluate their accuracy and relevance.
Fact-checking: Verify information from multiple sources to ensure its credibility.
Ethical considerations: Be mindful of ethical implications and biases in AI outputs.
5. Continuous Learning:
Stay updated: Keep up with the latest developments in AI and machine learning.
Experiment: Try new techniques and approaches to improve your results.
Seek feedback: Solicit feedback from others to identify areas for improvement.
6. Consider AI Limitations:
Bias: Be aware of potential biases in AI systems and take steps to mitigate them.
Hallucinations: AI models can sometimes generate incorrect or nonsensical information.
Contextual understanding: AI may struggle to understand complex or nuanced concepts.

By following these best practices, you can increase the likelihood of obtaining accurate, relevant, and goal-aligned results from your AI systems.

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Swaraj Pawar Nashik, India
The input text should be accurate, if still you're not satisfied with the output, then need to choose an inverse response method where the bot is asking you questions about the specific task, also assigning a role to the bot during initiation help a lot for accurate answer.
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Jessica Mason Big Pool, Md, United States
To be specific and detailed with context and examples. The hallucination stuff scares me. How do you know?
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