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When using AI systems, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Sarah Philbrick
PMI Team Member
Director, Learning Design & Development| PMI Asheville, NC, United States

Validating and checking outputs is critical when working with AI systems like Generative AI. Such validation approaches may include establishing clear criteria, implementing strong testing protocols, and continuous refinement.

In your experience with AI, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Leigh Holman Bailey, Co, United States
Analyzing the output, getting feedback from the team and SMEs. Refining, analyzing and refining again.
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Jigar Gogri Consultant | IQVIA Thane (West), Mh, India
A crisp question / prompt and then mapping the response with your requirement / goals / objectives. Reasking the prompt / question by giving feedback.
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Ana Karpouzas Porto Alegre/Rs, Brazil

That's an excellent question. In addition to setting clear criteria, establishing thorough testing protocols, and continuously refining your prompts, it's crucial to incorporate expert consultation as part of the process if you are not aware of the domain you are asking for. While AI can generate highly useful insights, involving a domain expert helps ensure the results are both accurate and aligned with the original objectives. Experts can validate the AI's outputs, providing an additional layer of scrutiny that enhances reliability and ensures relevance to the specific context of your project. This blend of AI capabilities and human expertise is key to achieving optimal outcomes.

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Walter Macias Ingeniero Electrónico en Automatización y Control| Corporación Nacional de Electricidad CNEL EP Guayaquil, Ecuador
Be as specific as possible when providing input to the AI, validating and checking the AI's responses.
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Hossein Sajjadi Bluecon Contracting Ltd. coquitlam, BRITISH COLUMBIA, Canada
Start by outlining clear goals and expectations, Ask Specific and Concise Questions, double-check, Iterate and Refine Prompts, offers feedback or clarifications
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Anonymous
Be precise, eliminate any company/industry specific terminology
Provide the context for the requests, why are you seeking a response
Provide specific outcome expectations; are you looking for a table, pie chart, histogram?
Know your scope, ask one question at a time and collate the responses into your narrative
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Patricia A Stefanczyk Institute of Management Accountants Oak Ridge, United States
Providing clear and detailed information on the who, what, how and specifics on project outcomes including formats to us.
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MALTHUS EKPE BENIN CITY, ED, Nigeria
The question should focus on three areas:
The Goal
The Context
The Actions

You have to be very specific with appropriate examples that suit your request. In most cases I also use follow up questions to get the results I expected, and check references to validate the sources and accuracy of the information AI is providing.
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Jim Fuhring PMP | CSM | ITIL | RUP | Technology and IT Senior Leader| The Trade Desk Oxnard, Ca, United States
Use of your knowledge and other "Oracles" in your business as well as advanced prompting...and not just one advanced prompting scenario but multiple. In addtion, you can use another AI to validate ones output. Use Claude to validate ChatGPT for example.
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Tony Sadowski Project Manager| Pomeroy Technologies Mooresville, Nc, United States
By providing specific, detailed context of the topic you want to expand on.
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