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When using AI systems, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Sarah Philbrick
PMI Team Member
Director, Learning Design & Development| PMI Asheville, NC, United States

Validating and checking outputs is critical when working with AI systems like Generative AI. Such validation approaches may include establishing clear criteria, implementing strong testing protocols, and continuous refinement.

In your experience with AI, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Anonymous

When using AI systems, ensuring that the results you receive are accurate, relevant, and aligned with your original goals requires a combination of thoughtful planning, data quality management, and continuous monitoring. Here are some best practices:



Clearly Define Objectives: Before interacting with an AI system, ensure that you have a well-defined goal or problem to solve. This helps guide the AI in the right direction and ensures that the results are aligned with your expectations.



Choose the Right AI Model: Select an AI model that fits the task at hand. Different AI models are suited to different types of problems, such as classification, regression, or natural language processing. Make sure the AI tool you are using is appropriate for the complexity and scope of your goal.



Ensure High-Quality Data: The accuracy and relevance of AI results are heavily dependent on the quality of data fed into the system. Clean, diverse, and well-structured data will lead to more reliable outcomes. Make sure your data is free from biases and errors.

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Jorge Arredondo United States
Specificity in precision and clarity are key to get the best results when using AI systems. In addition, using various iterations of the prompt to compare results can help to not only train the AI system, but to also improve one's prompting ability to get the desired outcomes.
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Sarah Nugent Park Ridge, Il, United States
The original example prompt was very long- lots of tokens. I think the iterative prompting approach should be mindful of using brief initial prompts.
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Greg Sillak Principal Consultant| Acumen PMO Calgary, Alberta, Canada
Validate the responses. If response is not satisfactory, provide more context. Continue this process until a valid response is received or it becomes apparent more data is needed. In that case, provide more data.
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Mamo Fanta PMP/ Humanitarian Emergency Response and Project Coordinator| None Addis Ababa, AA, Ethiopia
Providing sufficient context, validation check and review of the result will help
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Edwin Liggett Executive| Leadgate Healthcare Consulting Waxhaw, NC, United States
Maybe this was already covered, but it bears repeating, to build trusted relationships with your domain experts in the domain areas for which you lack adequate knowledge and experience. Ask them to agree to be your extended team of experts to help you build QA tests for prompts and evaluate AI answers.

Call it "Human-in-the-Loop PLUS" or something like that.

Cheers,
Keith Liggett (KL)
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Hussam Mohamed Reda Digital Transformation PM| Islamic University of Madinah Cairo, Egypt
Using the right prompt and crafting good and well-structured prompt, will provide an answer aligned with our needs. Additionally, training the AI tool by providing clean and clear data (empty from bios) will maximize the outcomes from the tool. It is iterative process.
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Hussam Mohamed Reda Digital Transformation PM| Islamic University of Madinah Cairo, Egypt
Using the right prompt and crafting good and well-structured prompt, will provide an answer aligned with our needs. Additionally, training the AI tool by providing clean and clear data (empty from bios) will maximize the outcomes from the tool. It is iterative process.
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Moruf Ajasa Olalekan SURAKAT Project Manager| Ford Credit Europe Bank Plc Lancashire, Lancashire, United Kingdom
Providing context, operational environment and examples are important
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ABDELAZIZ ADEL SAYED ABDELAZIZ Senior Structure Engineer| AbdulRahman Abdullah Al-Naim Consulting Engineering Company (ACE) Dammam, 4, Saudi Arabia

Adopting best practices is essential when using AI systems to ensure the results are accurate, relevant, and aligned with your goals. These practices can help leverage AI's full potential while minimizing errors or misalignment, as in the following.
1. Define Clear Objectives:
- Clarification: Before interacting with an AI system, articulate your goal. Provide specific, measurable, and actionable goals.
- Reason: Clear objectives help the AI system focus on delivering outputs that are directly aligned with your needs. Ambiguous goals can lead to irrelevant or incomplete responses.
2. Create Clear and Specific Prompts
- Clarification: Write detailed, context-rich prompts that include key parameters, constraints, or examples when necessary.
- Reason: AI systems rely on input quality to generate outputs. Vague or overly broad prompts can lead to generic results, while precise prompts increase relevance and specificity.
3. Review and Validate Results
- Clarification: Critically assess the AI's output for factual accuracy, logical consistency, and alignment with your goals.
- Reason: AI systems can sometimes produce incorrect or misleading information due to limitations in training data or inherent biases. Human review is essential to ensure reliability.
4. Iterate and Refine
- Clarification: If the initial output isn’t satisfactory, revise your prompt or provide additional context to guide the AI.
- Reason: Iterative refinement enables you to improve the quality of results and tailor them more closely to your expectations, especially for complex queries.
5. Cross-check with Reliable Sources
- Clarification: Use trusted references or additional verification methods to confirm the accuracy of critical information provided by AI.
- Reason: AI systems might generate plausible-sounding but incorrect information ("hallucinations"). Verifying against authoritative sources mitigates the risk of errors.
6. Be Aware of Context
- Clarification: Consider the potential biases in the AI model or its training data, and how these might influence the outputs.
- Reason: AI systems may reflect biases present in their training data. Awareness of these limitations helps in interpreting results critically and applying them responsibly
7. Provide Feedback to the AI
- Clarification: Use the feedback mechanisms available (if any) to correct errors or improve the AI’s future performance.
- Reason: Feedback loops enable AI systems to learn from their mistakes and better serve your needs over time, especially in adaptive environments.
8. Leverage Domain Knowledge
- Clarification: Supplement AI results with your own expertise or consult domain experts when working on specialized topics.
- Reason: AI can enhance your understanding but may lack nuanced insights specific to your domain. Combining AI with human expertise ensures better outcomes.
9. Keep Goals Ethical and Transparent
- Clarification: Ensure your use of AI is aligned with ethical guidelines and that your intentions are transparent to stakeholders.
- Reason: Ethical practices prevent misuse, protect stakeholders, and foster trust in AI systems.
10. Monitor and Evaluate Outcomes
- Clarification: Regularly evaluate how well the AI’s results meet your original goals and adapt your approach as needed.
- Reason: Continuous evaluation ensures the AI remains a valuable tool and helps identify areas for improvement in your interactions with it.

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