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When using AI systems, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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Sarah Philbrick
PMI Team Member
Director, Learning Design & Development| PMI Asheville, NC, United States

Validating and checking outputs is critical when working with AI systems like Generative AI. Such validation approaches may include establishing clear criteria, implementing strong testing protocols, and continuous refinement.

In your experience with AI, what are some best practices for ensuring the results you receive are accurate, relevant, and aligned with your original goals?

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PRINCE DON-ADDA Project Manager| NCR Atleos Toronto, Canada
Like its name, the AI tools keep learning as you engage or feed and receive information from the system. It is therefore important to be specific in your request, set the right context, and compare the information you receive with existing material. Depending on the suitability, you either refine or modify your request for it to meet your original goal, which you had in mind prior to putting in your request.
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David Hopp Senior Vice President - Project Management Office| Sedgwick, Inc. Chicago, IL, United States

When using AI tools, it’s important to ensure that the results are accurate, relevant, and aligned with your original goals. Below are some best practices to guide responsible and effective use:




Define Clear Objectives
Begin with a specific goal in mind. Clearly articulate what you want the AI to produce, including the format, tone, or depth of the response.



Use Iterative Prompting
Treat AI as a collaborator. Refine your prompts based on the responses you receive, and don’t hesitate to ask follow-up questions for clarity or depth.



Validate with Trusted Sources
Always cross-check critical information with authoritative references (e.g., academic journals, official standards, or institutional guidelines). AI should support—not replace—evidence-based research.



Provide Context
Include relevant background information or constraints in your prompt. This helps the AI tailor its response to your specific needs or audience.



Watch for Hallucinations
Be aware that AI can generate plausible-sounding but incorrect or fabricated information. This is especially important when dealing with data, citations, or technical content.



Track Prompt Versions
Save effective prompts and note how changes in phrasing affect the quality of results. This helps build a repeatable and reliable workflow.



Combine AI with Human Judgment
Use AI to accelerate tasks like drafting, summarizing, or formatting, but apply your own critical thinking to review and refine the output.



By following these practices, users can harness AI as a powerful tool for productivity and insight—while maintaining academic integrity and professional standards.

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Ewell Sturgis Project Manager| United States Army Charleston, SC, United States
Jun 08, 2024 6:40 AM
Replying to Oliver Chitsamatanga
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A very good question and also difficult to answer as well. However you have to go to the basics and say as far as you are concerned, how well are you versed with the subject at hand ?. There are facts which the AI will generate and if you can verify these facts the more reliable the generated response will be. The fewer the facts then it means that the Generative AI response is far from meeting your original goals. Then it becomes very critical that you review the accuracy , relevancy and the alignment of the response to your original need. Unfortunately there are no clearly defined metrics that one can use a model to evaluate an AI generated response. So from my personal experience I basically restrict AI to an area where i have sound knowledge of , else it becomes almost impossible to verify details generated by an AI if you venture into unchartered territory. However with long usage and exposure your confidence also tend to increase as well.
The best practice  and protocol to follow  would be to consult subject matter expects  to validate the AI generated response before making critical decisions based on it to avoid any  inherent associated risks which you might be not aware of.
That is a great explanation Oliver. Thanks for the help. Chip
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Ewell Sturgis Project Manager| United States Army Charleston, SC, United States
Jun 08, 2024 6:40 AM
Replying to Oliver Chitsamatanga
...
A very good question and also difficult to answer as well. However you have to go to the basics and say as far as you are concerned, how well are you versed with the subject at hand ?. There are facts which the AI will generate and if you can verify these facts the more reliable the generated response will be. The fewer the facts then it means that the Generative AI response is far from meeting your original goals. Then it becomes very critical that you review the accuracy , relevancy and the alignment of the response to your original need. Unfortunately there are no clearly defined metrics that one can use a model to evaluate an AI generated response. So from my personal experience I basically restrict AI to an area where i have sound knowledge of , else it becomes almost impossible to verify details generated by an AI if you venture into unchartered territory. However with long usage and exposure your confidence also tend to increase as well.
The best practice  and protocol to follow  would be to consult subject matter expects  to validate the AI generated response before making critical decisions based on it to avoid any  inherent associated risks which you might be not aware of.
That is a great explanation Oliver. Thanks for the help. Chip
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Kelly Ruthruff Sr Program Manager| Platform Science Canton, Ga, United States
Make sure you are asking very precise and relevant questions. Keep refining until you have the most accurate details to share.
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Roshni . Program Manager| UpMeals Technologies Inc Burnaby, BRITISH COLUMBIA, Canada

Ensuring AI output is accurate, relevant, and aligned with goals is crucial, and from my experience leading AI-powered SaaS product development and implementing compliances I have identified several best practices:



Clear and precise prompt engineering : This is paramount; just as defining scope is critical in project management, explicit instructions, context, and desired output formats (e.g., "provide a summary suitable for executive leadership" ) significantly improve relevance.



Rigorous validation and iterative refinement are non-negotiable: much like QA testing and bug triaging processes that reduces post-deployment, AI results must be critically reviewed, cross-referenced with reliable data, and refined through multiple iterations until they meet the required fidelity.



Human oversight and expertise remain the ultimate filter: while AI can accelerate tasks like data analysis or generating initial reports, the complexity of understanding business objectives, stakeholder needs, and strategic decision-making ensures the AI's output truly serves the original goal and maintains the high operational uptime and efficiency standards we strive for.

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QAUDRI ANNAFI Program Manager| MALRAH ASSOCIATES LTD KADUNA, KD, Nigeria
Jun 11, 2024 2:25 PM
Replying to Melissa Stockbridge
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Some of my items may be redundant but the most important things in my experience so far is:

Be precise and clear.
Be sure you explain jargon or specialized terminology
Provide the context for all of your requests
Be sure you provide the outcomes you are expecting
Experiment and refine as you go

I've found breaking down big problems can be better refined by chunking the whole into natural sections and working to refine each section and then working to put them back together.
Simply put, continuous iterative prompt refinement will ensure accurate; relevant and original aligned result. Validation from skilled expert could also help.
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Vince Woo ICT Project Manager| IT Singapore, Singapore
Now, I will use RTF or CREATE to ensuring the results I receive are accurate, relevant, and aligned with my original goals.
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Sevinj Suleymanova Enter Engineering LLC Baku, BA, Azerbaijan

In my experience integrating AI tools into project engineering and management workflows, I have found several best practices essential to ensure results are accurate, relevant, and aligned with the original goals:
- Define clear objectives and success criteria upfront.
Before using AI, I always define what an ideal output looks like, including its purpose, required format, and level of detail. This ensures prompts are precise and outcomes are measurable against project needs.
- Use iterative prompting and active validation.
I treat AI as a smart assistant, not a final authority. I review initial outputs critically, refine my prompts with additional context or constraints, and iterate until the result meets standards.
- Cross-check with reliable data sources or subject matter experts.
Especially for technical content, engineering decisions, or stakeholder communications, I validate AI outputs against company standards, official documents, and team experts to ensure accuracy and avoid risks.
- Establish testing and review protocols.
For example, when using AI to draft technical summaries, proposals, or interface notes, I implement peer review and approval workflows similar to document control processes to maintain quality assurance.
- Document assumptions and limitations transparently.
I note what parts were generated by AI, what assumptions were embedded, and any limitations, so that project teams can review, validate, and confidently build upon the outputs.
- Continuously refine prompts and workflows.
AI usage improves with learning. I analyze which prompts produce optimal outputs and update templates for future efficiency and consistency.
Overall, while AI significantly accelerates tasks and expands capability, human judgment, structured validation, and domain expertise remain critical to deliver results aligned with strategic project goals.

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Sokol Ymeri Program Manager| Albanian-American Development Foundation (AADF) Tirana, Albania
In my experience I tend to write short sentences with clear language for what is requested, provide context for the situatuation, structure available inputs in lists and request to provide more than one alternative based on best practices. At the end I always request to provide the format I need the response structured and the refences for the data and methodologies used by the LLM.
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