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Is AI Solution Sufficient for Human Emotions?

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TAIWO POPOOLA
Community Champion
Head of Cloud Software & Services| Ericsson EMEA Victoria Island, Lagos, Nigeria
Apart from generic textbook suggestions, can AI proffer expected specific solutions to emotional issues among project team members such as conflict?
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Taiwo -

While it can the current GenAI tools are able to provide suggestions on options to address a given interpersonal situation and might even provide some viable ones if they are provided sufficient context, they can't and shouldn't replace the judgment of a PM on which approach is likely to produced the best result.

This is part of situational leadership and even a well seasoned (human) mentor might only provide guidance so we can't expect an AI to do better in the near term at least.

Kiron
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1 reply by TAIWO POPOOLA
Jun 28, 2024 6:54 PM
TAIWO POPOOLA
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Thank you Kiron for your insights.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Taiwo, my thoughts are in-line with Kiron's. It might happen on the long-term so I can't say never but in the short-term, I don't think so. Overall, I believe that actual human PMs should have the final judgement.
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1 reply by TAIWO POPOOLA
Jun 28, 2024 6:55 PM
TAIWO POPOOLA
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Thank you for your contribution.... Never say never...
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Yes, it can. But depending of the type of AI entity you are using you have to warn or not to the people. For example, you can use AI entities which call the environment and can detect sentiments and emotions for each people in the environment then give you, for each person, the result with associated probabilities. This is easy to create using neural networks.
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1 reply by TAIWO POPOOLA
Jun 28, 2024 6:56 PM
TAIWO POPOOLA
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Thanks for citing AI capabilities.
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TAIWO POPOOLA
Community Champion
Head of Cloud Software & Services| Ericsson EMEA Victoria Island, Lagos, Nigeria
Jun 23, 2024 2:25 PM
Replying to Kiron Bondale
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Taiwo -

While it can the current GenAI tools are able to provide suggestions on options to address a given interpersonal situation and might even provide some viable ones if they are provided sufficient context, they can't and shouldn't replace the judgment of a PM on which approach is likely to produced the best result.

This is part of situational leadership and even a well seasoned (human) mentor might only provide guidance so we can't expect an AI to do better in the near term at least.

Kiron
Thank you Kiron for your insights.
avatar
TAIWO POPOOLA
Community Champion
Head of Cloud Software & Services| Ericsson EMEA Victoria Island, Lagos, Nigeria
Jun 24, 2024 12:26 PM
Replying to Rami Kaibni
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Taiwo, my thoughts are in-line with Kiron's. It might happen on the long-term so I can't say never but in the short-term, I don't think so. Overall, I believe that actual human PMs should have the final judgement.
Thank you for your contribution.... Never say never...
avatar
TAIWO POPOOLA
Community Champion
Head of Cloud Software & Services| Ericsson EMEA Victoria Island, Lagos, Nigeria
Jun 27, 2024 7:39 PM
Replying to Sergio Luis Conte
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Yes, it can. But depending of the type of AI entity you are using you have to warn or not to the people. For example, you can use AI entities which call the environment and can detect sentiments and emotions for each people in the environment then give you, for each person, the result with associated probabilities. This is easy to create using neural networks.
Thanks for citing AI capabilities.
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1 reply by Sergio Luis Conte
Jun 29, 2024 6:34 AM
Sergio Luis Conte
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You are welcome.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Jun 28, 2024 6:56 PM
Replying to TAIWO POPOOLA
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Thanks for citing AI capabilities.
You are welcome.

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