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PMP exam Onvue system technical issues

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Marya Choudhry Happy Valley, OR, United States
I had my PMP exam schedule to take remotely and I was all prepared with system checks ahead of time. At the time of check-in, my process went smooth until the Onvue system  conducted a quick system test to get me to the next stage of loading my exam and never really loaded my exam. I called the support line, emailed and sent a message on their online chat system and received no help. I couldn't take my test, this was an extremely unpleasant experience and I received no support and all the step by step instructions were also confusing. I am still waiting for my email response and will be contacting them again to get a refund and rescheduled. Anyone else has had issues similar to this? Its very unfortunate that its so difficult to get a certification exam done.
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