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Is there ever a concern that those who use AI, and use it well, will eventually become so dependent that they are unable to remember basic principles and strategy without it?

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Julius Leacock I Care Business Support Services Diego Martin, Trinidad & Tobago, Trinidad and Tobago
Many leaders are seeing its benefits with the rise in AI and its popularity. However, there are also concerns that it can make us mentally lazy and we may even get to a point where we cannot think efficiently for ourselves. In my opinion, there must be a balance between when to use it and when not to. However, this is more in the mind of the user and not something that can be easily determined by some external metrics.
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Sergey Dunaev Architecture Program Manager| Corgan Dallas, TX, United States
Hi Julius, in my opinion, AI is great, but it shouldn't replace our brains. We should use it for the heavy lifting (data, options, flagging issues) and focus on what we do best: creative problem-solving and strategic thinking based on our experience. As you say, finding that balance is ultimately up to the user. We, as project managers, need to foster a culture that encourages critical thinking and utilizes AI as a tool to empower the team, not a crutch.
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1 reply by Julius Leacock
Jul 08, 2024 12:17 AM
Julius Leacock
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I agree. Many times we go in extreme directions without doing a proper forecast to analyze the effects it may have in the future. I have witnessed many shortcomings such as biased as well as inaccurate information being dispensed without being properly vetted. We must have near full control over our output.
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Ashwin Kumar H M
Community Champion
Consultant| Canarys Automation Ltd Bangalore, Karnataka, India
AI reminds me of intellisense and IDEs. Many years back I failed an interview because I couldn't create a Class correctly on a Word document. I have completely forgotten where to include the brackets, etc. I got lazy as the IDE takes care of this.
It makes me wonder if we are walking the same route again with AI.
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1 reply by Julius Leacock
Jul 08, 2024 5:17 PM
Julius Leacock
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The IDEs were filling in where persons with some technical skillset fell short. Furthermore, they were then made to fill in the gaps since the entire code wasn't written but "spell-checked" (or code-checked rather) for errors. AI today can completely take hold of a situation from a clueless user.
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Julius Leacock I Care Business Support Services Diego Martin, Trinidad & Tobago, Trinidad and Tobago
Jul 07, 2024 11:45 PM
Replying to Sergey Dunaev
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Hi Julius, in my opinion, AI is great, but it shouldn't replace our brains. We should use it for the heavy lifting (data, options, flagging issues) and focus on what we do best: creative problem-solving and strategic thinking based on our experience. As you say, finding that balance is ultimately up to the user. We, as project managers, need to foster a culture that encourages critical thinking and utilizes AI as a tool to empower the team, not a crutch.
I agree. Many times we go in extreme directions without doing a proper forecast to analyze the effects it may have in the future. I have witnessed many shortcomings such as biased as well as inaccurate information being dispensed without being properly vetted. We must have near full control over our output.
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Winston C Ikekeonwu PMP Investor| Consultant, Publisher, Author, Engineer Jos, Pl, Nigeria
Thanks for sharing, Julius.

You mentioned in your question "those who use AI, and use it well"

That's a critical distinction.

Certainly, there could be abuse of AI, but those who use AI intelligently will tend to get better at their own critical thinking skills.

Think about it: the AI's output is directly proportional to the quality of the human input. So users who go through the rigours of thinking up and crafting clear intelligent prompts will get the best use of the tool. And as a side benefit, develop an even deeper grasp of the basics and fundamentals.

Or what do you think?
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1 reply by Julius Leacock
Jul 08, 2024 5:14 PM
Julius Leacock
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That is a very good point to consider since to get quality output, the input must be of a particular standard. However, in an organization or worse yet an entire industry where the people around seldom know better, how is that recognized? Many times, AI can make mediocre input look slightly less mediocre and therefore enough to be granted a passing grade. Once given the comfort of a "thumbs up," laziness and erosion of standards can kick in.
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Abolfazl Yousefi Darestani Manager, Quality and Continuous Improvement| Hörmann-TNR Industrial Doors Newmarket, Ontario, Canada
Chances are. That is why you should be vigilant on how to use AI.
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George Freeman Thought Leader | Author | Architect| Florida, United States
Julius,

What you describe in your question equates to a principle that I call “epistemic erosion,” which includes concerns such as:

[1] The dilution of knowledge.

[2] The obfuscation of and ability to resolve fact.

[3] Proxying critical thinking and reasoning skills to one’s AI adviser.

[4] Indifference to the pursuit, Interrogation, and discovery of objective truth.

[5] The inability to distinguish between one’s core knowledge and that instantaneously derived through AI.

Specifically to your question, I believe #3 and #5 are relevant.

George
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Guy Weisenbach Sr Systems Mgr, Enterprise Systems| Uncommon Schools Inc. Old Bridge, Nj, United States
The best parallel I've read is when schools started introducing calculators into the classroom. There was fear no one would know how to do basic arithmetic. A lot of angst was present at the time. Looking backwards, we can now see that bringing calculators into the classroom has been a positive movement. It has actually allowed for instruction to move to higher level concepts faster. It has allowed students to self-check their work and to focus less on rote memorization and focus more on critical thinking.

The critical thinking skills are what separates us from machines. AI is very powerful but it's only parroting back the data it was trained on. Keeping "humans in the loop" is necessary to make sure the suggested actions or ideas actually make contextual sense.

Project managers that use AI to take care of the "rote" PM work will have more time to focus on the higher-level aspects such as communication and networking with stakeholders -- you know, the human things.
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4 replies by Guy Weisenbach, Julius Leacock, Raman Chadha, and Winston C Ikekeonwu PMP
Jul 08, 2024 5:22 PM
Julius Leacock
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This is an EXCELLENT parallel Guy. I hope, just like with the calculators, teachers mandate their students to practice without it in their early technical learning years instead of having it as a reference from the beginning without a proper foundation.
Jul 09, 2024 1:13 AM
Raman Chadha
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The calculator analogy is a good one, although two additional thoughts came to my mind right away:

1) Even with calculators, there has always been a downside that it makes us lazy. Students do not exercise their math muscles enough to be able to do simple calculations as they over-rely on calculators. Common example is when I see people struggle with calculating how much they should tip for different services. That said, this by itself is never a sufficient argument to disregard the advantages of using calculators. Same argument applies for GenAI too.

2) One key difference between GenAI and calculators is that calculators are definitive - the inputs are structured, the output is certain. That is not true with GenAI, which is both good and bad. It just shifts the balance towards being creative and logical in a slightly different way - with GenAI, if you can write logically "airtight" prompts, you'd get better results. What concerns me though is that when people would simply outsource things to GenAI and eventually not cite their sources. Imagine people using GenAI for creative endeavors (e.g., writing stories, movie scripts, songs, etc.) - it is one thing to use GenAI for ideation and motivation, but another thing to claim credit for something generated by a machine in 10 seconds!
Jul 09, 2024 4:55 AM
Winston C Ikekeonwu PMP
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Guy, thanks for that brilliant example with calculators.

Particularly love what you said about how calculators have "actually allowed for instruction to move to higher level concepts faster."

That's exactly how I see the use of AI panning out. Intelligent use of AI can help more people elevate their critical thinking skills quicker.

Thanks again for sharing.
Jul 09, 2024 8:17 AM
Guy Weisenbach
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Raman Chadha, thanks for raising the two add'l points. I particularly liked #2 with the calculator inputs being structured and the output certain. This is why keeping "humans in the loop" and, as you mention, citing your sources and including your prompt(s). This can lead to what the scientific community has been doing for a century or more with peer reviews.
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Julius Leacock I Care Business Support Services Diego Martin, Trinidad & Tobago, Trinidad and Tobago
Jul 08, 2024 3:36 AM
Replying to Winston C Ikekeonwu PMP
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Thanks for sharing, Julius.

You mentioned in your question "those who use AI, and use it well"

That's a critical distinction.

Certainly, there could be abuse of AI, but those who use AI intelligently will tend to get better at their own critical thinking skills.

Think about it: the AI's output is directly proportional to the quality of the human input. So users who go through the rigours of thinking up and crafting clear intelligent prompts will get the best use of the tool. And as a side benefit, develop an even deeper grasp of the basics and fundamentals.

Or what do you think?
That is a very good point to consider since to get quality output, the input must be of a particular standard. However, in an organization or worse yet an entire industry where the people around seldom know better, how is that recognized? Many times, AI can make mediocre input look slightly less mediocre and therefore enough to be granted a passing grade. Once given the comfort of a "thumbs up," laziness and erosion of standards can kick in.
avatar
Julius Leacock I Care Business Support Services Diego Martin, Trinidad & Tobago, Trinidad and Tobago
Jul 07, 2024 11:48 PM
Replying to Ashwin Kumar H M
...
AI reminds me of intellisense and IDEs. Many years back I failed an interview because I couldn't create a Class correctly on a Word document. I have completely forgotten where to include the brackets, etc. I got lazy as the IDE takes care of this.
It makes me wonder if we are walking the same route again with AI.
The IDEs were filling in where persons with some technical skillset fell short. Furthermore, they were then made to fill in the gaps since the entire code wasn't written but "spell-checked" (or code-checked rather) for errors. AI today can completely take hold of a situation from a clueless user.
avatar
Julius Leacock I Care Business Support Services Diego Martin, Trinidad & Tobago, Trinidad and Tobago
Jul 08, 2024 3:47 PM
Replying to Guy Weisenbach
...
The best parallel I've read is when schools started introducing calculators into the classroom. There was fear no one would know how to do basic arithmetic. A lot of angst was present at the time. Looking backwards, we can now see that bringing calculators into the classroom has been a positive movement. It has actually allowed for instruction to move to higher level concepts faster. It has allowed students to self-check their work and to focus less on rote memorization and focus more on critical thinking.

The critical thinking skills are what separates us from machines. AI is very powerful but it's only parroting back the data it was trained on. Keeping "humans in the loop" is necessary to make sure the suggested actions or ideas actually make contextual sense.

Project managers that use AI to take care of the "rote" PM work will have more time to focus on the higher-level aspects such as communication and networking with stakeholders -- you know, the human things.
This is an EXCELLENT parallel Guy. I hope, just like with the calculators, teachers mandate their students to practice without it in their early technical learning years instead of having it as a reference from the beginning without a proper foundation.
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