Christopher KinneyManagement| Csx TransportationRoswell, GA, United States
Can someone provide their experience testing online? Because of my schedule and my work, I am unable to take very few days off to take the test. I took the online test through Pearson VUE which was a horrid experience. The testing software was glitchy, slow, and, clunky, it took roughly 3 seconds from the time I clicked the answer choice for it to register. Then, when I would click next it would take an additional 3 seconds to move to the next question eating up my time. When the system finally crashed I tried to get help through pearson and through PMI, the customer service experience is awful. What have other people done in this case? I am upset that I'd have to pay an additional 270 ontop of the 400 plus dollars I already paid to take the exam. Saving Changes...
Online Community Specialist| PMINewtown Square, Pa, United States
Hello Christopher - and thanks for posting this question to our forum to ascertain similar instances folks may have encountered. I see you contacted PMI Customer Care yesterday in which the agent informed you that you were not charged. Has this been resolved since your last post? Saving Changes...
PMI Team Member
