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What are the greatest obstacles you've encountered when managing global virtual teams?

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Alexandra Fishman Seattle, Washington, United States, United States
And how did you overcome them?
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
The most challenging thing in managing globally disbursed virtual teams is Time Zones. To overcome this, we implemented a couple of things:

1) Core Hours: Set a few hours each week when all team members are expected to be online, regardless of their time zone.

2) Rotation: To accommodate all team members, rotate meeting times regularly so that the same people aren’t always waking up early or staying late for meetings.
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1 reply by Alexandra Fishman
Jul 29, 2024 3:03 PM
Alexandra Fishman
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That's insightful. Thanks, Rami!
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Alexandra Fishman Seattle, Washington, United States, United States
Jul 29, 2024 2:25 PM
Replying to Rami Kaibni
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The most challenging thing in managing globally disbursed virtual teams is Time Zones. To overcome this, we implemented a couple of things:

1) Core Hours: Set a few hours each week when all team members are expected to be online, regardless of their time zone.

2) Rotation: To accommodate all team members, rotate meeting times regularly so that the same people aren’t always waking up early or staying late for meetings.
That's insightful. Thanks, Rami!
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Candice Shubbie Consultant| PROJECT40 Consulting Ontario, Ca, United States
Alexandria,

The Communication plan is key! I've worked on project teams where the Comm plan was one sentence that referenced email. I've also seen Comm plans several pages long that referenced many elements like methods and tools, frequency and timing, but also other details such as language and cultural considerations. Starting with a detailed communication plan will help with managing a global team.
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1 reply by Alexandra Fishman
Jul 29, 2024 9:18 PM
Alexandra Fishman
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Great point about level of detail required with respect to communication. Thanks, Candice!
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Alexandra Fishman Seattle, Washington, United States, United States
Jul 29, 2024 8:50 PM
Replying to Candice Shubbie
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Alexandria,

The Communication plan is key! I've worked on project teams where the Comm plan was one sentence that referenced email. I've also seen Comm plans several pages long that referenced many elements like methods and tools, frequency and timing, but also other details such as language and cultural considerations. Starting with a detailed communication plan will help with managing a global team.
Great point about level of detail required with respect to communication. Thanks, Candice!
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Keith Novak Tukwila, Wa, United States
One that I encountered was assuming our distant teammates had all of the same infrastructure as we do at our offices. When all your work instructions are digital, it may be far less convenient in remote locations where everyone is working off printouts.

Performing dry runs of important activities can be very useful in finding the idiosyncrasies of organizations that don't naturally integrate well with other parts of your business.
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1 reply by Alexandra Fishman
Jul 30, 2024 8:57 AM
Alexandra Fishman
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That is a critically important point, Keith. You're right and I agree, infrastructure and technology alignment are important considerations.

Thanks!
Alex
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Alexandra -

Creating shared understanding at the onset and throughout the duration of the project to avoid having to spend all my efforts in course correction.

Kiron
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2 replies by Alexandra Fishman and Vasu Sanghani,PMP
Jul 30, 2024 8:55 AM
Alexandra Fishman
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Hi Kiron,

Yes, shared understanding and clarity right from the beginning is key. Thank you for your insight!
Alex
Aug 05, 2024 6:02 PM
Vasu Sanghani,PMP
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It is important of understand 'Course correction' takes a whole lot of effort and time. We do need to understand the recent 'Crowdstrike' incident, which teaches us a lot about being right the first time.
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Alexandra Fishman Seattle, Washington, United States, United States
Jul 30, 2024 7:21 AM
Replying to Kiron Bondale
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Alexandra -

Creating shared understanding at the onset and throughout the duration of the project to avoid having to spend all my efforts in course correction.

Kiron
Hi Kiron,

Yes, shared understanding and clarity right from the beginning is key. Thank you for your insight!
Alex
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Alexandra Fishman Seattle, Washington, United States, United States
Jul 30, 2024 1:49 AM
Replying to Keith Novak
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One that I encountered was assuming our distant teammates had all of the same infrastructure as we do at our offices. When all your work instructions are digital, it may be far less convenient in remote locations where everyone is working off printouts.

Performing dry runs of important activities can be very useful in finding the idiosyncrasies of organizations that don't naturally integrate well with other parts of your business.
That is a critically important point, Keith. You're right and I agree, infrastructure and technology alignment are important considerations.

Thanks!
Alex
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Francisco Herrera
Community Champion
Program Manager, PPM&PMO Specialist.| Coppel, Mexico. Culiacán, Sinaloa, Mexico
I've faced some challenges with time zone differences and communication. To address the time zone issue, I've implemented ground rules and shared calendars. As for communication, I'm working to minimize messaging and encourage more live interactions to prevent misunderstandings. These strategies should help overcome these obstacles.
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Alexandra Fishman Seattle, Washington, United States, United States
Thanks for the insight, Francisco!

Alex
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