Project Management

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Is there a customer facing project management course or certification?

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Tanya Gravel Workday Project Manager| Innoova Ottawa, Ontario, Canada
I am in the process of working with customers.  I am looking to increase my knowledge with these external stakeholders.

I found this site that offers a certification, however I am looking for other options.
https://www.psprinciples.com/project-management-dynamics

I also have access to LinkedIn Learning.  I am open to any suggestions.  Thanks
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Tanya -

Could you clarify the question as most foundational PM courses would cover stakeholder engagement, so it is really related to the external nature of these stakeholders? If so, then a sales or account management-type course might be appropriate because public PM courses will usually not distinguish between paying and non-paying customers. However, internal PM courses at large firms will often provide added content related to dealing with clients.

Kiron
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1 reply by Tanya Gravel
Aug 23, 2024 7:26 AM
Tanya Gravel
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Over the years, I have worked on various sized projects with cross-functional teams, whether it be internal ver external stakeholders. I am currently applying for a position that is solely a client facing PM role. I would like to know if there are any courses that are geared toward working with external clients as the PM.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Tanya, did you check on Udemy or Coursera?
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1 reply by Tanya Gravel
Aug 23, 2024 7:28 AM
Tanya Gravel
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I will check it out. Do you have any course recommendations on this topic? Either client focused or even stakeholder management courses.
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Tanya Gravel Workday Project Manager| Innoova Ottawa, Ontario, Canada
Aug 22, 2024 5:05 PM
Replying to Kiron Bondale
...
Tanya -

Could you clarify the question as most foundational PM courses would cover stakeholder engagement, so it is really related to the external nature of these stakeholders? If so, then a sales or account management-type course might be appropriate because public PM courses will usually not distinguish between paying and non-paying customers. However, internal PM courses at large firms will often provide added content related to dealing with clients.

Kiron
Over the years, I have worked on various sized projects with cross-functional teams, whether it be internal ver external stakeholders. I am currently applying for a position that is solely a client facing PM role. I would like to know if there are any courses that are geared toward working with external clients as the PM.
avatar
Tanya Gravel Workday Project Manager| Innoova Ottawa, Ontario, Canada
Aug 22, 2024 5:48 PM
Replying to Rami Kaibni
...
Tanya, did you check on Udemy or Coursera?
I will check it out. Do you have any course recommendations on this topic? Either client focused or even stakeholder management courses.
...
1 reply by Rami Kaibni
Aug 23, 2024 12:42 PM
Rami Kaibni
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Tanya, I am not aware of a stakeholder management specific course.
avatar
Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Aug 23, 2024 7:28 AM
Replying to Tanya Gravel
...
I will check it out. Do you have any course recommendations on this topic? Either client focused or even stakeholder management courses.
Tanya, I am not aware of a stakeholder management specific course.

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