What are the cost of poor quality or the cost of non- confirm ? Saving Changes...
J. LeRoy WardPresident| Ward AssociatesMadison, Ct, United States
The best example of what you're asking is what GM and Chrysler are going through with all their litigation as a result of their poor quality in their cars. They are spending millions upon millions in legal fees and their reputation has taken a big hit especially in the area of integrity. Saving Changes...