I'm looking for examples of project management metrics. I realize that what you measure is based on what you value, and this varies by organization, but what are the most useful measures you use? Saving Changes...
I'm sorry I don't have an answer I was hoping you did. You might look into GQM (Goal Question Metric) as a way of choosing some. There is a lot of information on the Internet on it, one I found was http://sel.gsfc.nasa.gov/website/exp-factory/gqm.htm - Best of luck. Saving Changes...
John ZacharProduct Dev Manager| Association for Project Management (APM)Brackley,, Northamptonshire, United Kingdom
Acting as a management consultant, there are several things that I always monitor so that I can exert control. There are the standare time, cost and quality - but with a twist.
I monitor spend, but not so I let the accountants know what I've spent, but so that I can determine whether I have enough left to finish the job. The earlier I know I'm in trouble, the longer I have to resolve the problem.
I am really interested in achievement - and this is much different than progress. Achievement is about what I have delivered - what has met the agreed acceptance criteria. I breakdown my projects products (deliverables) into manageable chunks so that I can track what my staff are accompoishing, usually in chunks of about a weeks work. This lets me monitor the next item.
Productivity is absolutely paramount if you want to be successful. Have I accomplished what I set out to do, by this point in time, with this amount / what amount of spend (in this case spend is probably effort). The real quesion here is how productive have I been, and if there is a shortfall or if I've done better than expected, I want to know so that I can revise any estimates that need revision.
Finally I monitor my stakeholders, for a couple of reasons. First, is the project still focused on what the stakeholders (the business) want? And, has the problem changed? If either of the answers to the above questions warrant, I address the problem.
So you can see that it is more than just TCQ.
If this isn't clear enough, please let me know and I'll get back to you as soon as I can, my schedule permitting. Saving Changes...
Michael WoodProject Manager / Business Analyst / Business Process Improvement Guru| Independent ContractorGig Harbor, Wa, United States
Hi Tracy
The four basic areas that I have used in the past to measure project success are:
1 Was the project completed on time and on budget? This is a basic metric for all projects – ie. Project metrics 101. 2 Did the project deliver the objectives it was intended to deliver? The metrics related to this area are based on the business case for the project and should be driven by the various Stakeholder needs. 3 Did the stakeholders approve of the way the project was conducted? The metrics related to this area are based on the process used to achieve the project’s objectives and provides input into continuous improvement efforts. 4 Would the stakeholders want to work with the project team again? This area helps identify social dynamics of the team and its members. It is a “360 degree” view of the way team members worked with each other and with stakeholders during the project. While the above are not metrics they provide a framework for creating metrics that are balanced and productive. Hope this helps a little. Saving Changes...
