Rebecca BraglioCommunity Engagement Specialist II| Project Management InstituteNewtown Square, Pa, United States
Can anyone recommend a book/resource for tips and tricks on dealing with difficult team members and/or members who are resistant to taking direction from others? Saving Changes...
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Christy MinshallSr. Continuous Improvement Advisor| New York State Independent System OperatorTroy, Ny, United States
My absolute favorite book on this topic is "Dealing With People You Can't Stand" by Brinkman & Kirschner. It details the "10 most unwanted" team member types and how to deal with each, among other gems throughout the book. I recommend it to all PMs I mentor, and keep a copy on my desk just in case I have a particularly bad meeting.... Saving Changes...
Deepak MestaManager - Project Management / Program Manager| IBM India Pvt LtdBangalore, Karnataka, India
There is a free book in bookboon.com by name " Dealing With Difficult People". You may want to review this first and then decide what you want to buy.
I had similar question for my mentor. His answer was we usually tend to invest time in learning how to deal with difficult people but in that process we usually forget the easy going people and think that we are dealing with them right. Instead of focusing only on difficult people, we need to understand what different type of personalities we come across and have an understanding of how to deal with different types. There may be chances that difficult people may be right but since they are vocal about their opinion we find it difficult. Just thought based on feedback I had received. Saving Changes...
I think somebody should come up with a way to breed a very large shrimp. That way, you could ride him, then, after you camped at night, you could eat him. How about it, science?
