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CAPM Prep Course Error

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Anonymous
I've done all the modules, but there's a glitch in Module 8.9 that is keeping me from completing the whole course.  It won't let me "continue" once I pass the knowledge check.  It freezes on that question.  I tried different browsers with no results. I'm 99% done with the course,  I need this module to clear out so I can take the cert test. Thank your
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Danny PMP, PgMP
Community Champion
Senior Consultant Tokyo, Japan

Dear Anonymous, I would recommend reaching out to the customer service team directly for a more immediate resolution, as they can provide personalized assistance. Posting on the forum may not always yield the quickest response.
Wishing you the best of luck with your CAPM certification exam!
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Brenden Goff Newport News, VA, United States
I have this issue as well. Surprised it hasn't been fixed by now.
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1 reply by Emily Buechler
Nov 22, 2024 5:53 PM
Emily Buechler
...
Maybe we're the only ones taking the course lol
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Emily Buechler United States
Nov 21, 2024 9:06 PM
Replying to Brenden Goff
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I have this issue as well. Surprised it hasn't been fixed by now.
Maybe we're the only ones taking the course lol
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Danish Butt Analyst| TriMech Toronto, ONTARIO, Canada
Yep. Same issue here. Same spot in Module 8.
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Saskia Ness United States
I have the same exact issue. Has anyone figured out a way to solve this yet?
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Emily Buechler United States
It's a shame they haven't fixed it considering we pay so much to take the course and then the exam. My only solution was contacting Customer Service. They marked me complete and that was it. Sadly they haven't addressed the actual issue.
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Gianluca Casula none London, ENG, United Kingdom
Same issue here, what did you guys do to overcome it?
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Anonymous
I had the same issue and contacted customer service and they basically fixed it by changing the status of my progress to complete for that lesson. I also want to note that there are several mistakes in the information especially in the formulas of Module 8 and also in the practice questions at the end of some lessons, so read well and dont go over the material quickly.
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Stephanie Bogart-Lutzen
I'm currently on the phone to reset in module 9. I'll also be asking about 8 because I had to skip to move on after frustration. The chat box was NO HELP, recommend customer service.
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Annie Rainville Canada
Same issue on my side!! Waiting fr customer service to get back to me .
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