Haneen AlHaddadFunctional Manager| Squareone TechnologiesAmman, AM, Jordan
Dear,
There are a situation and would like to hear your thoughts.
Big project assigned to the project manager/ Team lead which contains a lot of processes and level of the process is complex. The challenge is all the team members are a new on the platform and they're are not experienced & some of them junior level ~ 1 year but they're not efficiency. The total team member assigned around 5 employees.
- One of them has 1 year experience but after overseeing the progress it's 0 year and he's not qualified even for small tasks
- one of them has 2 -3 years experience in a similar products and has training on the platform and she n provided more value after spending months in a project which made some delay.
- one has 2 years experience he is assign to some of the processes and helping team but the issue he is not assigned full time - partial
- two resources also has background from other product similar this but they don't have experience in this .
- QA is not have experience in such as this type .
The project has strick deadline and no rooms for a delay to train the employee.
The company will not accept outsource for sure
In such as this situation what can do ? Saving Changes...
Coach your stakeholders that if they have high expectations then they need to provide the talent capable of meeting those expectations. If they won't accept that, then negotiate on reductions of scope if schedule & cost constraints can't be touched.
Otherwise, you are setting yourself and your team up for a death spiral.
I agree with Kiron's reply in principle but it is not always an effective strategy. At this stage of my career, I can tell the stakeholders that they either provide the right resources, or they won't achieve the expected result and my message will be heard better than an early career PM.
So what do you do or if there are no resources available? Step up and become a crisis management leader.
You have about 5 people total. That's not a big project and equate that to dealing with survival situations outside of work. If you and untrained family and friends were affected by some disaster, or remote outdoors and there was an emergency, what would you do if you can't get help or must continue until help is available?
Step 1: Decide to be the leader, not just the Project Manager. If failure is not an option, then you must find a better solution than accepting a poor outcome.
Step 2: Assess the needs of the situation, and the abilities of your team, both strengths and weaknesses.
Step 3: Come up with a solution that the team believes will work. Nobody feels motivated to work hard when they believe failure is certain. Providing a plan is providing hope and motivation.
Step 4: Assign people to work their part of the solution according to their skills. When you must assign a person to something where they lack skills, another team member and/or you yourself must coach them until they become more competent.
Step 5 and ongoing: Regularly assess how everyone is doing and focus your efforts as much as possible on helping them achieve their goal while continuing to try and find outside help. Try to keep people's spirits up and very importantly, present confidence yourself that success is achievable. Whether you focus on success, or focus on potential failure, "Where the eyes go, the body follows." Saving Changes...
"If they have moving sidewalks in the future, when you get on them, I think you should have to assume sort of a walking shape so as not to frighten the dogs."
