Andy JordanPresident| Roffensian Consulting S.A.Cherry Grove, AB, Canada
I had an interesting discussion this week with someone who was concerned that their organization was creating future war stories with the approach that they were taking to a project implementation. the details don't matter, but it made me wonder - how do we prevent those war stories?
We've all been in situations where we've had that uneasy feeling in our stomachs that things are about to go pear shaped, how do you go about making sure that those situations are dealt with before they become tales of legend? Saving Changes...
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Marcos AriasManaging Partner| CX MDDunwoody, Ga, United States
When I returned from Congress, I felt invigorated. I wanted to mitigate future war stories. As our Congress session discussed, we know how critical is clarity of message that resonates with our stakeholders. I decided to do something about it immediately.
I enrolled my entire team in a trainer-led presentation skills training in which several techniques of style, content, and structure were taught to my team last week. These were two 2-hour sessions via Telepresence in order to maximize engagement and learning. We used real life examples of previous presentations in order to make the learning very real and concrete. We incorporated our first use of a couple of the techniques today for a VP readout.
Question to everyone: How are you applying what you learned in oue Congress Session now that you are back at work???
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Marcos AriasManaging Partner| CX MDDunwoody, Ga, United States
We had a major decision point with our senior leadership. In the past, we would put a tremendous amount of data on a page. This would be an eye strain, create tremendous confusion, and generate a lot of discussion. In many instances, having more data on a page would cause indecision and more swirl, plus requests for more analysis.
Based upon our communications training that my team recently underwent, we were seeking better ways for more impactful and clear presentations. In this situation, we summarized the data with a qualitative scorecard that made the recommendation more intuitive. This format was received well by leadership.
I am sharing the format in the attached file for exhibit and in case anyone will find it useful in their communications. It has been sanitized of any proprietary information, but it should be pretty clear about the intent.
Please share any similar experiences or any formats that have driven the same kind of clarity and ease in decision-making. Saving Changes...
