Renewed certification posted into incorrect address
Murat GirginSolutions Architect| Mercedes-Benz Mobility AGTürkiye
Hello,
My PMI username is muratgirgin.
I have renewed my PMP certification in the recent months with the order 25000858254.
I believe you posted my renewed certification's hard-copy to my old working address in Istanbul, Turkey. I entered my new residence address in Germany in the profile and ordering process, though.
Now my old colleagues warned me that my post from Datacore is returned since I am not found on the address.
Could you pls post my certification to my current and valid address in Germany.
This exceptional topic is not managed by the chat support and the customer care e-mail is not available. I should not be supposed to call USA by phone.
Laura Schofield or Kimberly Whitby, could you forward Murat's concern to the right PMI staffer as his concerns don't seem to be addressed via the normal channels?
Online Community Specialist| PMINewtown Square, Pa, United States
Hi Murat - the customer support email was sunset several months ago. The best way to contact customer care is via https://www.pmi.org/about/contact Once you get connected to the chat bot, ask to be connected to an agent who will be able to assist. I hope this helps! Saving Changes...
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Murat, to the best of my knowledge, PMI no longer sends hard copies of certifications. Only digital PDF copies are available through your PMI Profile. Saving Changes...
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