Project Management

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What cost success?

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Andy Jordan President| Roffensian Consulting S.A. Cherry Grove, AB, Canada
I recently spoke with a sponsor who was delighted with the 'success' that the organisation had achieved with one of his projects. He spoke about some of the major challenges that the team had overcome and was delighted that the project was now achieving "all of the benefits that we needed."

The PM was in the room at the time and she pulled me aside afterwards and told me that 6 of the 15 team members on the project had resigned or transferred to other areas because they had such an awful experience on the project.

I don't know about you, but that to me doesn't sound like a successful project, regardless of what benefits were achieved! Do sponsors have that 'whole picture' perspective of benefits or is their focus too narrow?
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Andy Jordan President| Roffensian Consulting S.A. Cherry Grove, AB, Canada
As a counterpoint to this, I spoke with a CEO of an organisation last week who actually delayed a major project because he was worried about the impact that pushing for the original date would have on the team. That's how it should be, but I can't help thinking that he is the anomaly.

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