We are upgrading our cashiering system, does anyone know if there is a template for UAT Testing or pertinent questions that should be asked by the business Saving Changes...
I’m not sure you’ll find an effective template that could be used for UAT for any given system. You might find a systems integrator that has one for a specific product, but even that will likely require some tweaking, per client.
Our BAs have worked closely with our business users to develop a standard deck of test cases, based on product usage scenarios, for our CRM and ERP systems. If you don’t have a standard test deck, you should perform the following to create one:
• Identify the different types of users of your system
• Sit down with people who represent those types of users and document what they use the system for and how they use it (scenarios). Make sure to identify the desired outcome of each scenario; this will be important for your test cases.
• Create test cases based on these scenarios.
If you’re not sure of the difference between scenarios and test cases, think of scenarios as end-to-end processes and test cases, in the case of complex processes, as subsets of the scenario that validate a specific function or related set of functions, each having its own preconditions, expected results, failures, and post conditions. You can have one to many test cases per scenario.
I hope this helps. Saving Changes...
Cheri EspositoPresident Elec PMI AK Chapter| CTGAk, United States
I am also looking for a good template that can be used generically. Saving Changes...