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How Wrong Assumptions Cause Project Problems?

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Syed Ashir Riaz
Community Champion
AI-Powered Social Media Strategist

Hello PMI Community,

I have seen projects fail—not due to poor tools or lack of funds—but because of incorrect assumptions. Here are three straightforward examples:

❗ Tool Not Used

1- We rolled out a new scheduling app to three teams. Only 1 in 5 people ever logged in.
2- We assumed everyone worked the same way and would learn it fast.



❗Slow Approvals

1- We sent status emails for sign-off. Stakeholders took up to two weeks to reply.
2- We immediately assumed they’d read and act on our emails.

❗Scope Creep

1- New features kept getting added in the middle of sprints. We missed our deadlines.
2- We assumed our requirements were final and wouldn’t change.



👍 What I’ve Tried



1- Logical Framework Analysis: to map objectives, risks, and key checks in a clear matrix.
2-PMI Infinity Testing Tool validates and scores project risks before launch.



⁉️Questions for You:



1- What simple tools or templates do you use to spot and avoid risk early?
2- How do you test your assumptions before kicking off work?
3- What warning signs tell you that an assumption might cause trouble?



🎩 Can’t wait to learn from your stories and tips!

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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Syed -

Assumptions are a natural ingredient of project work given the inherent uncertainty involved. Documenting key assumptions and assessing them in a timely manner to determine if the decisions we have made based on them are no longer valid is a proactive method of reducing the impacts of realized risks caused by these assumptions.

A fairly common assumption in many projects is that the proposed scope & solution will achieve the expected outcomes. Testing this hypothesis as early as possible is important to reduce wasted effort and finances. Tactics such as use of a minimum viable product are one way to respond to this.

Kiron
...
1 reply by Syed Ashir Riaz
May 16, 2025 9:36 AM
Syed Ashir Riaz
...
Thanks for this, Kiron! Documenting assumptions and checking them early is spot on. I’ve also used simple MVP tests and a regular “assumption review” in our risk register to catch issues before they grow. We even set a quick weekly check-in with key stakeholders to see if any assumptions have shifted.
avatar
Aaron Porter
Community Champion
IT Director| Blade HQ Payson, UT, United States
With regards to your first question, it's not always about tools. For most of what you listed, I would say that having someone responsible for organizational change and adoption would have been beneficial. For the last item:

"We assumed our requirements were final and wouldn’t change."

That is not an assumption you should ever make.

For your last two questions, you can treat assumptions like precursors to risk/opportunity, or a way to identify them. What you might find helpful is a simple table with the following columns:

* Assumption - this one speaks for itself
* Impact - impact if the assumption is right or wrong
* Action - action to take, if any

Looking back at past projects, assumptions almost feel like risks that we accepted and chose not to act on. That's something I'm going to have to think more about.
...
1 reply by Syed Ashir Riaz
May 16, 2025 9:38 AM
Syed Ashir Riaz
...

Thank you for these insights! You’re right—tools alone won’t fix adoption issues. Assigning an org-change lead makes sense to drive training and buy-in. And I agree that treating assumptions as upfront risks (never “frozen” requirements) is critical.



I like your table idea: listing each assumption alongside its potential impact and an explicit action makes validation tangible. I’ll map ours to see where to add early checks or change-management support. Thanks again for the practical advice!

avatar
Syed Ashir Riaz
Community Champion
AI-Powered Social Media Strategist
May 16, 2025 7:25 AM
Replying to Kiron Bondale
...
Syed -

Assumptions are a natural ingredient of project work given the inherent uncertainty involved. Documenting key assumptions and assessing them in a timely manner to determine if the decisions we have made based on them are no longer valid is a proactive method of reducing the impacts of realized risks caused by these assumptions.

A fairly common assumption in many projects is that the proposed scope & solution will achieve the expected outcomes. Testing this hypothesis as early as possible is important to reduce wasted effort and finances. Tactics such as use of a minimum viable product are one way to respond to this.

Kiron
Thanks for this, Kiron! Documenting assumptions and checking them early is spot on. I’ve also used simple MVP tests and a regular “assumption review” in our risk register to catch issues before they grow. We even set a quick weekly check-in with key stakeholders to see if any assumptions have shifted.
avatar
Syed Ashir Riaz
Community Champion
AI-Powered Social Media Strategist
May 16, 2025 8:18 AM
Replying to Aaron Porter
...
With regards to your first question, it's not always about tools. For most of what you listed, I would say that having someone responsible for organizational change and adoption would have been beneficial. For the last item:

"We assumed our requirements were final and wouldn’t change."

That is not an assumption you should ever make.

For your last two questions, you can treat assumptions like precursors to risk/opportunity, or a way to identify them. What you might find helpful is a simple table with the following columns:

* Assumption - this one speaks for itself
* Impact - impact if the assumption is right or wrong
* Action - action to take, if any

Looking back at past projects, assumptions almost feel like risks that we accepted and chose not to act on. That's something I'm going to have to think more about.

Thank you for these insights! You’re right—tools alone won’t fix adoption issues. Assigning an org-change lead makes sense to drive training and buy-in. And I agree that treating assumptions as upfront risks (never “frozen” requirements) is critical.



I like your table idea: listing each assumption alongside its potential impact and an explicit action makes validation tangible. I’ll map ours to see where to add early checks or change-management support. Thanks again for the practical advice!

avatar
Francisco Herrera
Community Champion
Program Manager, PPM&PMO Specialist.| Coppel, Mexico. Culiacán, Sinaloa, Mexico

Syed,

Simple Tools or Templates for Risk Management: We use a risk matrix to identify and prioritize risks based on their impact and likelihood. This matrix helps us visualize potential risks and decide on mitigation strategies. Additionally, we have a comprehensive governance framework for risk management that ensures consistent monitoring and response.



Testing Assumptions: While we haven't fully explored testing assumptions, it's a great point to incorporate into our process. We typically rely on expert judgment and historical data to validate assumptions before starting work. It's something we can improve by integrating more structured assumption testing.



Warning Signs for Assumptions: In risk management, we use triggers to identify when a risk might materialize. These triggers could also be applied to assumptions. Essentially, if an assumption starts to show signs of being incorrect or overly optimistic, it should be treated as a risk and managed accordingly.



I believe that treating assumptions as potential risks and incorporating them into our risk management process can enhance our ability to foresee and mitigate issues early on.

I hope this helps, Regards! Francisco.

...
1 reply by Syed Ashir Riaz
May 18, 2025 1:30 AM
Syed Ashir Riaz
...

Hi Francisco,



Thank you for sharing your approach. Using a risk matrix and governance framework is a solid foundation. I agree that integrating assumption testing and treating assumptions as potential risks with triggers can greatly enhance foresight and mitigation. Appreciate your insights!



Best,
Syed

avatar
Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal

Your post touches on an absolutely critical point: projects don’t fail only because of visible causes, but often due to poorly formulated, invisible assumptions.
In fact, this is one of the most subtle and recurring traps in complex and dynamic environments.

From what I’ve seen, unvalidated assumptions act like hidden source code behind many project deviations.
They quietly infiltrate decision-making, estimation processes, and stakeholder management—and only reveal their full impact when we’re already in damage-control mode.

What do I usually do to mitigate this?
- Assumption Testing Grid:
We cross-check each assumption against impact level and degree of uncertainty, and then define actions to validate or continuously monitor the most critical ones.

- Cross-Functional Team Check-Ins at Kickoff:
Often, a simple question like “What are we assuming to be true here?” sparks powerful insights. These conversations help prevent decisions based on silos or untested optimism.

- Integration with Qualitative and Quantitative Risk Analysis:
Critical assumptions are directly incorporated into the risk matrix, and when possible, we apply Monte Carlo simulations to estimate the impact of key uncertainties.

- A Culture of “Constructive Skepticism”:
I encourage teams to respectfully challenge assumptions. As I often say: “If it can’t be tested, then at least it should be debated.”

Warning Signs?
- Everyone seems overly confident without concrete evidence.
- No one can clearly explain why a specific decision was made.
- The initial documentation leaves assumptions out entirely—which is always a red flag.

avatar
Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Even assumptions that turn out to be correct can result in problems.
Every assumption can be seen as a risk.
...
1 reply by Syed Ashir Riaz
May 18, 2025 1:31 AM
Syed Ashir Riaz
...
Agree; even valid assumptions carry risk. Treating all assumptions as potential risks helps ensure we're better prepared for unexpected outcomes.
avatar
Syed Ashir Riaz
Community Champion
AI-Powered Social Media Strategist
May 16, 2025 7:51 PM
Replying to Francisco Herrera
...

Syed,

Simple Tools or Templates for Risk Management: We use a risk matrix to identify and prioritize risks based on their impact and likelihood. This matrix helps us visualize potential risks and decide on mitigation strategies. Additionally, we have a comprehensive governance framework for risk management that ensures consistent monitoring and response.



Testing Assumptions: While we haven't fully explored testing assumptions, it's a great point to incorporate into our process. We typically rely on expert judgment and historical data to validate assumptions before starting work. It's something we can improve by integrating more structured assumption testing.



Warning Signs for Assumptions: In risk management, we use triggers to identify when a risk might materialize. These triggers could also be applied to assumptions. Essentially, if an assumption starts to show signs of being incorrect or overly optimistic, it should be treated as a risk and managed accordingly.



I believe that treating assumptions as potential risks and incorporating them into our risk management process can enhance our ability to foresee and mitigate issues early on.

I hope this helps, Regards! Francisco.

Hi Francisco,



Thank you for sharing your approach. Using a risk matrix and governance framework is a solid foundation. I agree that integrating assumption testing and treating assumptions as potential risks with triggers can greatly enhance foresight and mitigation. Appreciate your insights!



Best,
Syed

avatar
Syed Ashir Riaz
Community Champion
AI-Powered Social Media Strategist
May 17, 2025 2:21 PM
Replying to Thomas Walenta
...
Even assumptions that turn out to be correct can result in problems.
Every assumption can be seen as a risk.
Agree; even valid assumptions carry risk. Treating all assumptions as potential risks helps ensure we're better prepared for unexpected outcomes.

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