Mike FrenetteManager, IT PMO| Halifax Water (retired)Halifax, Nova Scotia, Canada
Many PMOs are often a mix of in-house staff and external consultants. Depending on what your organization expects of your PMO, you will need staff with skills that relate to the functions and outputs to be delivered. What processes do you use to make sure your staff have the required skills or gain the required skills? And how do you keep them up to date with new approaches or additional skills as required? Saving Changes...
It needs to start by defining where you want to be as a PMO (and no, I'm not pulling out the apocryphal and execrable quote attributed to Gretzky here :-) ).
Once you know that, you can identify the skills required and contrast that against the skills inventory for your staff and work with them to update development plans.
In parallel, working with HR to update job definitions for PM family roles and establish career ladders with details on the experiential and educational qualifications needed for each role in the family helps.
