Project Management

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🔍 Is technical skill enough to lead complex projects today?

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Lynne Stephens CEO / Managing Director| Australasian Leadership Academy (ALA) RTO 41012 Noosa, Queensland, Australia
Project Managers are now expected to wear many hats – from change leaders to strategic thinkers and team coaches.  💬 What do you think is the most underrated skill in project leadership today?  At ALA, our Project Management programs go beyond the fundamentals – we build adaptable, people-focused leaders ready for modern challenges. 
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John Nash Programme Manager| Kingfisher IT Dorset, United Kingdom
as Stephen Covey said - its all about relationships - our best PMs form strong relationships with their teams and stakeholders, are able to communicate at a level that is acceptable to all and deliver success through a shared goal - the least effective of our PMs are the ones who get in the weeds of the technology and in some cases end up raising technical changes - I dont need you to understand IP addressing, I need you to be able to fill out a coherent project report that actually tells everyone where yo uare and what issues the project has,
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1 reply by Lynne Stephens
Aug 11, 2025 9:04 PM
Lynne Stephens
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"Couldn’t agree more — strong relationships and clear, audience-appropriate communication are often the difference between a project that simply gets delivered and one that genuinely succeeds.



I really like your point about needing just enough technical knowledge to spot when something doesn’t add up, without getting pulled into the weeds. That balance allows project leaders to stay focused on the bigger picture while keeping delivery honest and transparent.



I’m curious — when you’re coaching or mentoring PMs, how do you help them find that sweet spot between technical awareness and over-involvement?"

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John Nash Programme Manager| Kingfisher IT Dorset, United Kingdom
May 19, 2025 3:30 AM
Replying to Rami Kaibni
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Lynne, technical knowledge is 25% at most, the rest is all dependent on your soft skills as. Project or Program Manager.
ideally you need just enough technical knowledge to spot the bullsh*t
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Eduard Hernandez
Community Champion
Product Operations Program Manager Barcelona, Cataluña, Spain
A reputed CEO once said that it did not make sense to hire smart people and then tell them what to do (in terms of micromanaging them). (Good) Project managers fall into this category; projects do not carry out themselves, they are performed by individuals. One of project managers key skills is leading people and creating what Sinek describes a "circle of trust".
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1 reply by Lynne Stephens
Aug 11, 2025 9:02 PM
Lynne Stephens
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"I completely agree — micromanagement not only wastes talent, it undermines trust. As you’ve said, projects are delivered by people, and the project manager’s role is to create the environment where those people can perform at their best.



I like your link to Sinek’s circle of trust — when teams feel safe, supported, and empowered, they’ll often deliver beyond expectations.



I’m curious — in your view, what’s the most effective action a project leader can take early in a project to establish that trust?"

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TAIWO POPOOLA
Community Champion
Head of Cloud Software & Services| Ericsson EMEA Victoria Island, Lagos, Nigeria
Leading complex projects requires more than just technical skills. The people management of the project business is equally important but often underrated. Project Leadership prioritises project success over project management success as this considers the longterm impact of the project rather than just meeting the tripple constraints: time, cost, scope.
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1 reply by Lynne Stephens
Aug 11, 2025 9:01 PM
Lynne Stephens
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"Well said — I really like the distinction you’ve made between project success and project management success. The triple constraints are important, but they don’t always tell the full story of a project’s value or impact.



Your point about people management is spot on too — when leaders focus on the long-term benefits and relationships a project creates, it often leads to better outcomes for both the organisation and stakeholders.



In your experience, what’s the most effective way to balance those immediate delivery pressures with the bigger-picture, long-term vision?"

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Verónica Elizabeth Pozo Ruiz RYLAI Access Control Quito, Pichincha, Ecuador
It's not just technical knowledge (hard skills), whether in Project Management or another specialized area, that guarantees project success.
It's also essential to have so-called "soft skills," which refer to the abilities that facilitate social interaction, communication, interpersonal relationships, intrapersonal knowledge, problem-solving, etc.
These skills are often underestimated, but they are truly crucial to project success.
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1 reply by Lynne Stephens
Aug 11, 2025 8:59 PM
Lynne Stephens
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"Completely agree — I think the term ‘soft skills’ can sometimes do these capabilities a disservice, because it makes them sound optional, when in reality they’re mission-critical for project success.



As you’ve highlighted, communication, interpersonal awareness, and problem-solving are what often make the difference between a project plan that works on paper and one that actually succeeds in practice.



I’m interested in your view — if you could choose just one of these skills for every project leader to master first, which would you say has the biggest impact?"

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Laura Lazzerini
Community Champion
Head of International Project Management Office| Deutsche Telekom Praha, Czechia
It does not seem so. If you look at the M.O.R.E. model from PMI, it explains how project management and project management and project success do far beyond the technical skills, that are the basic layer on which to build up the other layers of competencies and skills
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1 reply by Lynne Stephens
Aug 11, 2025 8:58 PM
Lynne Stephens
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"Absolutely — the M.O.R.E. model is a great reminder that technical skills are just the foundation. It’s the higher layers — mindset, leadership, and the ability to navigate complexity — that often determine whether a project truly succeeds.



You’ve made me curious — in your view, which of those ‘other layers’ in the M.O.R.E. model tends to be the hardest for project leaders to master in practice?"

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Akin Fadare
Community Champion
Ontario, Canada
A brilliant chef can create amazing dishes, but running a restaurant also means managing staff, suppliers, budgets, and marketing. Cooking skill alone won’t guarantee a thriving business. I hope this analogy answer your question Lynne Stephens Most engineers lack communication skills which is one of the most important skillsets required to lead a project successfully.
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1 reply by Lynne Stephens
Aug 11, 2025 8:44 PM
Lynne Stephens
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Absolutelty and I totally agree - I love posiing these questions, to hear others thoughts
I also used to own a restaurant, so I can totally relate
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Hakam Madi Independent Consultant Amman, Jo, Jordan
One of the most underrated skills in project leadership today is self-awareness of personal and professional agency.

This means recognising your ability to influence decisions, shape outcomes, and act intentionally within your role’s limits. Without this awareness, it’s easy to become reactive, despite technical skill and strategic thinking.

Leaders with strong self-awareness know when to push back, adapt, and navigate complex organisational dynamics. It powers leadership, while communication and technical expertise steer the course. Without it, even the best project plan will falter.
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1 reply by Lynne Stephens
Aug 11, 2025 8:57 PM
Lynne Stephens
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"I agree, it’s such an important observation — self-awareness is often underestimated, yet it underpins so many other leadership capabilities.



I really like how you framed it as understanding personal and professional agency — knowing both your influence and your limits. That ability to read the situation, adapt your approach, and decide when to push or hold back is often what separates a good project leader from a truly exceptional one.



In your experience, what’s been the most effective way to help project leaders develop that level of self-awareness — especially in fast-paced, high-pressure environments?"

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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
First thing to understand: all project are complex. Second thing to understand: we are part of a solution. Third thing: project manager will have an abstract approach to be aligned to business objectives. The key thing is to understand that we need a business analyst (putting this on terms of PMI) to work closely with her/him to be a solution a reality. We are part to "dreams come true". If as project/program/portfolio manager do not understand that then we are DOA (dead on arrive)
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1 reply by Lynne Stephens
Aug 11, 2025 8:55 PM
Lynne Stephens
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"I love this perspective — especially the reminder that all projects have complexity baked in, and that we as project leaders are part of the bigger solution, not just the delivery mechanism.



Your point about partnering closely with business analysts really resonates. That collaboration is often where the bridge between strategic intent and practical delivery gets built — and without it, the project can lose alignment with business objectives quickly.



I’m curious — in your experience, what’s the most effective way to ensure that PM–BA partnership stays strong and productive throughout the entire project lifecycle?"

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Francisco Matheus Chagas
Community Champion
Project & PMO Manager | Research & Enterprise Mentor| GFB Holding South America, Brazil

In my view, the most underrated skill in project leadership today is the ability to strategically map project knowledge and competency demands, to can evaluate them against internal resources, and then expertly leveraging external networks to bring on board the precise talent needed on demand. This goes beyond simply identifying technical skills, it encompasses a holistic understanding of where expertise resides, how to develop it internally, and crucially, how to tap into a wider ecosystem of external specialists to ensure the project always has the right capabilities to succeed, adapting dynamically to its evolving needs.

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1 reply by Lynne Stephens
Aug 11, 2025 8:52 PM
Lynne Stephens
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"That’s such a great observation — talent mapping at both a strategic and tactical level is something we don’t talk about enough in project leadership. I completely agree that it’s more than matching technical skills to roles; it’s about having the foresight to anticipate capability gaps and the agility to fill them, whether internally or through external networks.



I’m curious — in your experience, have you found more success in building that capability within existing teams or buying it in through external specialists? Or does it depend entirely on the project’s urgency and scope?"

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