Good afternoon! I hope everyone had a lovely Fourth of July! I'm wondering if anyone else has had an issue with the Practice Exam that's included as part of the PMI® Authorized On-demand PMP® Exam Prep Course. I had just gotten to question 185 of 260 when I escaped out of Full Screen Mode to be sent back to question 1. My blood pressure has since returned to normal (that was my second attempt at getting through the entire Practice Exam), but I am wondering if there's anything that can be done about this? Or maybe I misunderstand how the Practice Exam is supposed to work? I thought after I finished all 260 questions I would get some "final" feedback, but maybe it's only the feedback you get as you answer the questions? Interested to hear what others have experienced. . . . Thank you! Saving Changes...
Good Monday evening, Kimberly. So, "Chat Online" doesn't seem to work (perhaps a Browser issue; I'm in Firefox); I don't have the "Whatsapp" App; and I tried to text and the Bot doesn't know what I'm talking about. Is there any way I can actually get a person to talk to me about this?
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Amelia BristerPROJECT MANAGER| SquarePlanITMonroe, Louisiana, United States
Hi Katherine, I also experienced this issue twice. It's really frustrating. Hope you get a resolution. Saving Changes...
Good Monday evening, Kimberly. So, "Chat Online" doesn't seem to work (perhaps a Browser issue; I'm in Firefox); I don't have the "Whatsapp" App; and I tried to text and the Bot doesn't know what I'm talking about. Is there any way I can actually get a person to talk to me about this? Saving Changes...
Online Community Specialist| PMINewtown Square, Pa, United States
Hello Katherine Hoyt and Amelia Brister - I reached out to our product team and they are aware of the issue and working on it. Unfortunately, there is no time frame for a resolution. Once I hear back I will alert you on this thread. I apologize for the inconvenience.
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1 reply by Katherine Hoyt
Aug 02, 2025 9:01 PM
Katherine Hoyt
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Thanks very much for looking into this, Kimberly Whitby. While we await some kind of resolution to the issue I described above, are you able to confirm whether it is possible to complete the Practice Exam at all? If the issue is specific to Full Screen Mode, and I can finish the Exam otherwise, then I'll try one more time to complete it. If not, then I'll just abandon that effort and work with other resources. Thank you again for your help!
Hello Katherine Hoyt and Amelia Brister - I reached out to our product team and they are aware of the issue and working on it. Unfortunately, there is no time frame for a resolution. Once I hear back I will alert you on this thread. I apologize for the inconvenience.
Thanks very much for looking into this, Kimberly Whitby. While we await some kind of resolution to the issue I described above, are you able to confirm whether it is possible to complete the Practice Exam at all? If the issue is specific to Full Screen Mode, and I can finish the Exam otherwise, then I'll try one more time to complete it. If not, then I'll just abandon that effort and work with other resources. Thank you again for your help! Saving Changes...
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