How to measure PM success?

Estimating

Terri Echegoyen IT Resource Manager| Avista Utilities Wa, United States

We do measure a project's Grade of Service using certain metrics such as investment performance to budget, finish performance to schedule and labor performance to estimate but, those metrics don't really give an indication to the PM of their specific success. In what specific ways can we measure PM success?

Posted: Jun 8, 2015 6:36 PM

Sort By:

Rupam Lahkar Strategic Development Manager II| HP Inc. Singapore, Singapore

In short - PM may be rated against Plan vs. Actual of 3 key dimensions of project management - Scope, Time and Cost.

Posted: Jun 9, 2015 1:52 AM

Elizabeth Harrin Director| RebelsGuideToPM.com London, England, United Kingdom

We use customer satisfaction scoring to rate the way the project was done (not necessarily the deliverables).

Find out more here: 10 Tips for Being More Customer Centric on Your Projects

Posted: Jun 9, 2015 6:54 AM

Tim PM Project Manager| NHS Yes, United Kingdom

Have tended to focus on stakeholder & sponsor feedback, and whether the team is working well together, but it is not always easy to be fully informed.

I also wonder if any PM or PPM software has any reporting that could be of use- e.g. %ge of tasks that were completed on time, number of changes to plan, resource allocation % actual v planned, etc. Does anyone use Clarity or HP PPM, perhaps those do this?

This article has some useful points too

http://www.pmi.org/How-do-You-Measure-Your...ct-Manager.aspx

Posted: Jun 9, 2015 7:41 AM

Terri Echegoyen IT Resource Manager| Avista Utilities Wa, United States

Yes. We do use CA Clarity PPM. It does measure project performance based on those standard PM elements: scope, schedule & budget. I guess I'm looking for the softer, fuzzier side of project management success. Is it enough for PMs to know that they met the metrics? I'll check out the links you've suggested and I appreciate your feedback :)

Posted: Jun 9, 2015 10:48 AM

Please login or join to reply

How to measure PM success?

Sponsors

Vendor Events

Guessing is not a strategy: How to build decision velocity with AI and real-time data

Newsletters