Project Management

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Fair and simple KPIs to measure PM work, are there any?

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MIGDALIA VAZQUEZ Project Management Professional| Healthcare Trujillo Alto, Puerto Rico
What should be consider when meassuring PMs work performance?

I'm looking for fair and simple KPIs or metrics that can help me measure the true PM performance, regardless of the project end result.




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Henry Hattenrath Project Consultant| Tectonic Engineering MSA LLC New York, Ny, United States
Here are several items to consider measuring PM performance, competence, and leadership:
• Complete assigned professional development courses
• Maintain contract changes within __% original contract values
• Distribute meeting announcements, agenda and discussion materials __ days prior to meeting date
• Distribute minutes within __ days after meetings
• Ensure required monthly meetings are held and meet stated purpose
• Update PMP and other project plan document annually
• Ensure all monthly reports are submitted on time for PMO publishing
• Receive positive feedback from project team members, contractors and consultants
• Receive positive feedback from supervisor observations of meetings and presentations
• Propose and present __ improvements in PMO processes and procedures
• Present training sessions on __ PMO procedures and processes to project team or staff
• Respond to Corrective Action Requests or Non-Conformance Reports within __ days
• Ensure consultant and contractor evaluations are on-time, complete and approved by supervisor
• Submit and present __ Lesson(s) Learned
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MIGDALIA VAZQUEZ Project Management Professional| Healthcare Trujillo Alto, Puerto Rico
Henry,
Thanks for your recommendations.
These will be of great use.
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Anonymous
Thank you for the information, i was actually looking out for these KPIs to measure my work..and i found them here, simple to me to measure myself..

Regards,
Steven.
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Henry Hattenrath Project Consultant| Tectonic Engineering MSA LLC New York, Ny, United States
Since project management is a team effort that hinges on communication and action, the project manager is responsible and accountable for team member participation. KPIs can also be targeted on individual deliverables, such as Meeting of Meetings:
- No, of action items
- No. of action items closed from last meeting
- No. of action items opened this meeting
- No. of action items in-progress for more than __ meetings.

The measure is to assure actions are assigned and closed within expected time frames.
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Elizabeth Harrin Director| RebelsGuideToPM.com London, England, United Kingdom
What about stakeholder satisfaction? It's a simple measure, can be taken regularly and is separate enough from project success to give you a feeling for how you are performing.
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Ganesh Srinivasan Ganesh PMO (PMP, PMI-SP, ITIL-F)| MNC Bank Chennai, India
Hi Migdalia,
Thanks for bringing up this useful topic for discussion, very informative and useful contribution by Elizabeth Harrin, Henry Hattenrath, Patrick, Rao.

From my end I having following points to add :-
1. Contribution to Team Motivation.
2. Planning measurable goals for the next 1 month.
3. Participation in Organisation and Account Level like techinical Forumns, Process improvment groups, non-work related activtiies.
4. Identifying and Conducting Training needs and areas of improvement of team and providing appropriate support to improve.
5. Effective utilisation of historical data.
6. Project Metrics (all of them shared this ).

Thank you.
Ganesh
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Michael Guillion Engagement Manager Senior| Smile Pierrelaye, Paris, France
A very useful discussion. Thanks to all for yours contributions.
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Sylvia Daniela sibiya Ms | Daniela Cape Town, Western Cape, South Africa
Thanks Henry for the suggestions. Pherhaps these can be taken forward as follows:
Phrased in a smart way, making them specific, measurable, time bound etc. e.g. % of project work with approved mitigation plan for identified risks, Score on a 5 point rating scale of client satisfaction.
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Sylvia Daniela sibiya Ms | Daniela Cape Town, Western Cape, South Africa
Thanks Henry for the suggestions. Perhaps these can be taken forward as follows:
Phrased in a smart way, making them specific, measurable, time bound etc. e.g. % of project work with approved mitigation plan for identified risks, Score on a 5 point rating scale of client satisfaction.
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Deepa Gwalani Project manager| Sutherland Global Services Mumbai, Maharashtra, India
@Rao : Thank you for sharing this information Helped a lot
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