Project Management

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Does your organization monitor and track benefits from projects? I’d like to talk to you

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Blaize Reich Academic Member Advisory Group| Project Management Institute Vancouver, British Columbia, Canada

I am doing research with dr. Joe Peppard on benefits realization, and how organizations are finding ways to accomplish it. This practice seems obvious,  but is rarely done. Would appreciate hearing about successes and struggles.

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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Find the basement on Relization Magement Guide published by the PMI. We are following it
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Blaize -

A number of companies I consulted with or worked for have implemented approaches to benefits management but TD's was the one I was the most involved with having led the team responsible for establishing and rolling out PM standards to the 1000+ project management practitioners.

It was a full lifecycle approach that started at the business case stage and carried past project end over the benefits-tracking period post-project (the duration of which was defined in the business case). Benefits erosion was considered to be one of the criteria for deciding whether to keep funding a project or not and not just project delivery health measures.

Kiron
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
At a recent client, a business division owner acted as a sponsor for key projects in his area. He published a monthly report for his portfolio of projects, detailing his key business KPIs and how they changed as projects progressed and business developed. He was the only business executive doing this among 30 peers. None of his project managers had this integrative view. I considered him acting as program manager.

So benefits tracking is not common, but examples like this show how it can be done.

My conclusion:
- Benefits are created among multiple projects (aka programs)
- Tracking starts early and is set up at least during project execution
- The horizon of project managers is too small and they are gone once projects end
...
1 reply by Blaize Reich
Dec 12, 2025 9:52 PM
Blaize Reich
...
Hi Thomas
Would you be willing to connect us with your former client?
I'd like to understand how he created this culture of benefits realization
many thanks
Blaize [email protected]
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Lissette Indhira Pimentel Sosa
Community Champion
Program Manager| HARPER SRL Santo Domingo / Distrito Nacional, Dominican Republic

Great initiative, Blaize. I’ve seen that while most organizations claim to focus on benefits realization, few have a structured mechanism to measure it post-delivery. In my experience, benefits tracking often stops once the project is marked “complete,” even though true value emerges months later.
In a PMO-supported, we implemented a benefits register tied to business KPIs and reviewed it quarterly with sponsors, that simple governance step created accountability and clearer visibility of outcomes.

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1 reply by Blaize Reich
Oct 25, 2025 5:29 PM
Blaize Reich
...
many thanks Lissette
I would love to connect with you and do a short interview about your experiences with benefits realization.
Would you be available for an interview in the next month?
I am at [email protected]
cheers, Blaize 
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Blaize Reich Academic Member Advisory Group| Project Management Institute Vancouver, British Columbia, Canada
Oct 25, 2025 9:48 AM
Replying to Lissette Indhira Pimentel Sosa
...

Great initiative, Blaize. I’ve seen that while most organizations claim to focus on benefits realization, few have a structured mechanism to measure it post-delivery. In my experience, benefits tracking often stops once the project is marked “complete,” even though true value emerges months later.
In a PMO-supported, we implemented a benefits register tied to business KPIs and reviewed it quarterly with sponsors, that simple governance step created accountability and clearer visibility of outcomes.

many thanks Lissette
I would love to connect with you and do a short interview about your experiences with benefits realization.
Would you be available for an interview in the next month?
I am at [email protected]
cheers, Blaize 
avatar
Thomas Walenta Global Project Economy Expert Hackenheim, Germany
At a recent client, a business division owner acted as a sponsor for key projects in his area. He published a monthly report for his portfolio of projects, detailing his key business KPIs and how they changed as projects progressed and business developed. He was the only business executive doing this among 30 peers. None of his project managers had this integrative view. I considered him acting as program manager.

So benefits tracking is not common, but examples like this show how it can be done.

My conclusion:
- Benefits are created among multiple projects (aka programs)
- Tracking starts early and is set up at least during project execution
- The horizon of project managers is too small and they are gone once projects end
avatar
Blaize Reich Academic Member Advisory Group| Project Management Institute Vancouver, British Columbia, Canada
Oct 25, 2025 5:35 AM
Replying to Thomas Walenta
...
At a recent client, a business division owner acted as a sponsor for key projects in his area. He published a monthly report for his portfolio of projects, detailing his key business KPIs and how they changed as projects progressed and business developed. He was the only business executive doing this among 30 peers. None of his project managers had this integrative view. I considered him acting as program manager.

So benefits tracking is not common, but examples like this show how it can be done.

My conclusion:
- Benefits are created among multiple projects (aka programs)
- Tracking starts early and is set up at least during project execution
- The horizon of project managers is too small and they are gone once projects end
Hi Thomas
Would you be willing to connect us with your former client?
I'd like to understand how he created this culture of benefits realization
many thanks
Blaize [email protected]
avatar
DORA LUZ Mejia CEO| IT Explore Envigado, Antioquia, Colombia
I have seen more customers using OKR from strategy to execution to align all organization to the same goals and track the results. Other customers are using back testing to the business cases in the projects to present every cycle usually 6 months to analyze the original business cases vs the real results and generate accountability in sponsors and PMO teams about the promise.

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