Project Management

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ITIL and PMP integration

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saurabh mahajan PMP, ITIL, PRINCE2| vodafone Pune, Maharashtra, India
I have seen people discuss pros & cons of having a person with ITIL or PMP know how.
This has made me think that how and in what way a person having knowledge of both will impact the project/operation/people
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Robert Grove Consultant| Clouddelta Services Byron Center, Mi, United States
I have believed for a long time the connection between ITIL i.e. IT Service Management and the PMP i.e. Project Management is necessary to deliver higher value IT services. The "in what way" can be answered thru ITILs focus on delivering high value IT services to the business. The "how" is the art and science of project leadership as practiced by PMPs.
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Michael Adams Solutions Architect| LANL Los Alamos, Nm, United States
I find ITIL and PMI to be very compatible. I hold both PMP and ITIL Foundation certifications.

As an IT Analyst and project manager, I can say that having an understanding of ITIL is imperative to how I design a project implementation. One of the the things that PMs seems to increasingly understand is that their projects often change the culture of an organization, so organizational change management is an increasingly important aspect in project management.

I find that ITIL best practices tend to lead my thinking and inquiry in a direction that is helpful for easing organizational change brought on by the results of a project.

What do others think?
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arlene trimble Assistant IT Director| Local Government Alamo, Ca, United States
Yes, it would be great to have both ITIL and PMP. I have both certifications and it helps me in understanding IT operations easier and gives me a global outlook on how to approach programs and projects.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
The focus is different and it is key to understand that. Project Manager is a generalist. So, PMP certification is intended for this propose. ITIL is specific. Because the focus is different there is not problem to have both certifications.
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1 reply by Paul Buckingham
Apr 17, 2016 8:50 PM
Paul Buckingham
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Indeed - it is especially helpful when you are a PM for IT infrastructure projects!
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Abdul Kareem Abdul Project Manager| Hewlett Packard Enterprise Chennai, Tamil Nadu, India
A very valid question raised and apt response provided.
As a certified PMP practitioner, I also believe adding ITIL will certainly have an edge in excelling and progressing in career.
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Leonard Collins Bangkok, Thailand
I believe that they can both support each other and having both can give you a definite edge. PMP coupled with ITIL Change and Release Mgmt is a combination I am currently considering (already have PMP and ITIL Foundation).
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yassine nazzal Director| Transformative Saudi Riyadh, Saudi Arabia
for an IT getting both is an added value..
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
I agree with everyone that having both makes you a well-rounded person. PMP is targeted at projects while ITIL is targeted at maintenance/operations. Part of your project is knowing how to do your handoffs, so the ITIL helps you understand all the aspects you need to consider.
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Paul Buckingham Senior Project Manager| Cognizant Technology Solutions Aurora, Il, United States
I see having both as complimentary, as has been noted. Certainly the Foundation cert will compliment the PMP, especially in my world of IT telephony implementations.
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Eduard Jena Service Delivery Manager| SCC Bucharest, Romania
Will hiring such a person cost much more than hiring just a PM (will there be a return on this investment)? What type of organisation are we talking about (IT infrastructure, software delivery etc)?

On the other hand, in today's complex world the more you know, the better you are equipped to succeed. ITIL is a guide that can add value in any industry. Its teachings are simply about improvement, control and function separation - which are universal values.
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