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Business Value with AI, What skills are required by PMs?

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TAIWO POPOOLA
Community Champion
Head of Cloud Software & Services| Ericsson EMEA Victoria Island, Lagos, Nigeria

For many years, Triple Constraints (scope, time, cost) have defined project success but in recent times, there has been a shift to creating Business Value over focusing on delivering on time, budget and within scope.

With the trend of AI, the game is changing and PMs are expected to master AI skills.

How can PMs utilize AI to create or ensure Business Value?

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Syed Ashir Riaz
Community Champion
AI-Powered Social Media Strategist
PMs create business value with AI by focusing on outcomes, not tools. Key skills include AI literacy, value-driven decision-making, stakeholder and change management, and ethics awareness. PMs use AI to improve forecasting, automate routine work, support better decisions, and track value realization beyond time, cost, and scope.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
The Triple Constrain adds value to the business. On the other side, AI is a board term and it is used in projects from more that 50 years ago. The key thing here is to define what value means for the business. That´s all that you need. And by the way: a project does not add value to the business. Solutions add value to the business. Project is just a component inside the solution.
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Lissette Indhira Pimentel Sosa
Community Champion
Program Manager| HARPER SRL Santo Domingo / Distrito Nacional, Dominican Republic
PMs don’t need to master AI tools as much as they need to strengthen judgment around value.
The key skills are:
  • AI literacy (understanding what AI can and can’t do)
  • Outcome thinking (linking AI use to business goals, not novelty)
  • Decision framing (using AI insights to support (not replace), human judgment)
  • Change & ethics awareness (adoption, trust, data responsibility)
AI creates business value when PMs use it to improve decisions, reduce friction, and accelerate learning, not when it’s treated as a deliverable by itself. The real skill is knowing why and where to apply it.

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