saurabh mahajanPMP, ITIL, PRINCE2| vodafonePune, Maharashtra, India
I am sure many of you must have faced this issue. A well planned KT also will have some cracks from which some pivot points might slip. These slipped points later might cause pain from the PM. So to tackle such issue how to plan a KT which can replace a person with the same caliber/capability person Saving Changes...
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Ganesh SrinivasanGanesh PMO (PMP, PMI-SP, ITIL-F)| MNC BankChennai, India
Hi Saurabh,
From my personal experience, On the job KT only will yield good result, that means, the new comer sit along with the person departing. Gets the KT and also sit with him on the day to day routine for 1 month. By the end of one month, I'm sure all the scenarios the new comer would have experienced and able to handle. This way client also happy on the performance and acceptance of the new comer.
Only one hickup is there, 1 is paid by Client and New comer company has to spend from its Revenue.
Thank you.
-Ganesh Saving Changes...
Datta RajuFunctional Consultant| TATA CONSULATANCY LIMITEDPune, Maharashtra, India
Hi suresh,
In my view , if the process of execution is made more of process dependent rather than person dependent, there is no need of KT. Standerdization through lessons learnt will reduce dependency on KT.
Saurabh provided a very good statement but there is one subject I need to clarify even 121 KT by one month is to be done I would like to add an additional point a clear and detailed agenda of KT with deliverable attached to that agenda this will help you to make sure both of them are focused on the KT and will present results of its work, otherwise you may put in risk the process Saving Changes...
