I direct a project management office that supports a high-volume creative agency. We solved the challenge of losing the forest for the trees with all the campaigns, deliverables, and other responsibilities. Our work management system is Asana.
Challenges: We missed the big picture
• Project managers and contributors couldn’t keep track of the many projects they’re working on
• Executives couldn’t get a simple answer of “how’s that one campaign coming along?”
• Creatives and other contributors got caught in the weeds by navigating task-by-task
Solution: Portfolios for each project manager and contributor
• The PMO manages custom portfolios for each project manager and other contributors to aggregate relevant projects with important details of each
• Project managers post recurring project status updates with a concise, high-level summary and next steps of the respective project
• Anyone can link these project status updates to executives and other stakeholders who want to know the latest on the project
Do any other creative agency PMOs leverage portfolios in Asana, or something similar in another work management system? I would love to hear how you manage the information for the various functional teams, project-based teams, and management levels.