Hi
I am not able to watch complete video of any presentation under Webinar. It is showing only one min video. What shall i do to watch complete Video. Saving Changes...
arlene trimbleAssistant IT Director| Local GovernmentAlamo, Ca, United States
This is happening to me also when I was attempting to watch past webinar videos. I will monitor this discussion to see potential resolutions. Saving Changes...
Kristin JonesSocial Media Specialist III| PMINewtown Square, Pa, United States
Hello!
Thank you for your interest in our webinar program!
There are a few reasons that you could be having trouble viewing webinars in their entirety. Either you are not logged in, not a PMI member/ProjectManagement.com Premium member or you have not yet connected your ProjectManagement.com account with your pmi.org account.
Please let us know if you continue to have issues with viewing webinars.
Not able to play videos on this website. When I click on play then nothing is happening.
I am PMI member and using same credentials.
It was working fine till yesterday.
Whereas I am able to play videos on other websites.
Kindly suggest. Saving Changes...
Dennis BensonProject Manager| BESAnchorage, Ak, United States
I've been having ongoing problems as well playing videos. Some play in entirety with no problems, some play partially and stop, others do not play at all. Considering this aspect, it's all very confusing. Initially I was told by PMI that my IT dept. was blocking but they assured me no, that was not the case. Then I was asked to just use Chrome and update my Adobe flash player which I did and that seemed to help. Still, I have issues playing most of the videos I try to play. Very frustrating really when I'm getting closer and closer to renewal time and can't get credit for videos. Saving Changes...
When I play the recorded webinar on my desktop, it gives following message:
"An unanticipated problem was encountered, check back soon and try again
Error Code: MEDIA_ERR_UNKNOWN
Session ID: 2020-07-09:66ad343b8cb55040b016ecb3 Player Element ID: BCvideoPlayer" Saving Changes...
I Keep getting the following timeout error and cannot watch any webinars, can you help?
Could not download the video
Error Code: PLAYER_ERR_TIMEOUT
Session ID: 2021-06-04:78bc42278987ad8f7de5bed Player Element ID: BCvideoPlayer Saving Changes...
Got the same message: "An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Session ID: 2020-07-09:66ad343b8cb55040b016ecb3 Player Element ID: BCvideoPlayer"
Checked on the phone and everything was fine. It seems that the firewall on the LAN I was using had restriction for BRIGHTCOVE app. When this was removed, everything worked just fine. Saving Changes...
Angela LugoDeputy Program Manager| CH2MMadison, Al, United States
I've been getting the following error for a while. Webinars played fine until around March but not since. Ran all updates hoping that would help, but to no avail. Any help is appreciated.
The Playback API request failed for an unknown reason
Error Code: VIDEO_CLOUD_ERR_UNKNOWN
Technical details :
Unknown catalog request error. Saving Changes...
