arlene trimbleAssistant IT Director| Local GovernmentAlamo, Ca, United States
In your experience, what worked best in terms of project success ownership? Who is the responsible party for your projects?
a. Is the Project Team responsible for the project success?
b. Is the Project Manager responsible for the project success?
c. Is the Business Owner or Project Owner or Project Sponsor responsible for the project success?
Thank you? Saving Changes...
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Joanna NewmanHead of Innovation and Transformation , Telecoms| VodafoneCholderton, United Kingdom
Arlene, I think everyone in your list because its a collaborative effort.
However, those that do most of the work (the project team themselves, and the project manager) deserve more of the credit Saving Changes...
Balakrishnan GovindanProgram Manager| Cognizant Technology SolutionsCoimbatore, Tamil Nadu, India
Hi Arlene, The Project Team and Project Manager are responsible for the project sucess. Saving Changes...
saurabh mahajanPMP, ITIL, PRINCE2| vodafonePune, Maharashtra, India
Agree, it should be everyone's success.
1) Project team does the work to accomplish the project objectives.
2) Project manager makes available all the resources needed to accomplish the project objectives
3) Business Owner or Project Owner or Project Sponsor makes sure that the PM does not face any hurdle in getting the resources necessary for project objectives. Saving Changes...
Elizabeth HarrinDirector| RebelsGuideToPM.comLondon, England, United Kingdom
I think it depends on your definition of success...
In my experience the project manager and team are normally held accountable for the success of hitting the milestones, keeping to budget and delivering a quality outcome. But the business owner is responsible for the success of the idea. In other words, you can deliver a project on time, on budget and to the desired quality but it still doesn't achieve any business value because it was a rubbish idea in the first place.
That is changing though and now project managers are stepping up in leadership positions, and a Chief Project Officer role helps take some more responsibility for overall business success. Saving Changes...
DEBASIS CHAKRABARTIGeneral Manager & Country Operations Head - Burundi Africa| Kalpataru Power Transmission LimitedKolkata, West Bengal, India
May I add here (toungue in cheek) that success has many parents but failure is orphan!!
In other words, there are many claimants to project success but in cases of failures, usually the PM and the team takes the bullet.
I have seen an interesting pattern in one of the countries I have worked. After the completion of the project, the PM is declared persona no grata by the client for the perceived failures. The employers of the PM do not protest so as not to antagonize the client (single largest/solo business providers in the segment).
The PM is then rehabilitated by the employers in some other project, with some other client.
Some PMs take it personally but some can see through the game. Saving Changes...