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AI in PM: Tool or Decision Partner?

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Md. Golam Rob Talukdar
Community Champion
Project Manager| AWR Development (BD) Ltd. Cox's Bazer , Bangladesh

From your experience, are we still using AI mainly for efficiency, or is it becoming a trusted partner in project decisions?

Where do you see the biggest value—and the biggest risk?

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Kimberly Whitby
PMI Team Member
Online Community Specialist| PMI Newtown Square, Pa, United States
I believe the biggest risk is over reliance on AI, biases, reasoning and potential security concerns can lead to flawed decisions if AI recommendations are accepted uncritically. I look forward to hearing from other community members
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1 reply by Md. Golam Rob Talukdar
Mar 31, 2026 12:12 PM
Md. Golam Rob Talukdar
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Great points, Kimberly. I completely agree—over-reliance and hidden biases are real concerns. I think the key is using AI as a support tool while keeping human judgment at the center, especially for critical decisions.

Golam
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Aaron Porter
Community Champion
IT Director| Blade HQ Payson, UT, United States
I use AI regularly, and I try to keep it a tool that helps inform decisions. I use it enough that I've learned to not trust it implicitly. AI is, more and more, integrated into third party tools we use on a daily basis - sometimes free, sometimes for an additional fee; I only pay for those that have a valid use case. I also try to keep AI from becoming a shortcut that degrades valuable knowledge and experience. I'm a little concerned that AI will be increasingly used to replace deterministic steps in automation - situations where rules and booleans will suffice - and that the discipline of thinking deterministically will slowly fade.

As useful as it can be, my cynical side is starting to see it as the next iteration of the "go faster" hammer. AI has a powerful role to play in "go smarter" scenarios and can help speed some things up, but don't humanize it. It's not a partner.
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1 reply by Md. Golam Rob Talukdar
Mar 31, 2026 12:13 PM
Md. Golam Rob Talukdar
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Great perspective, Aaron. I like the distinction between “go faster” and “go smarter.” I agree—AI is most valuable when it supports thinking, not replaces it. Your point about maintaining deterministic thinking is important; without that foundation, it’s easy to rely on outputs without truly understanding them.
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Wade Matthias Project Management| Owens & Minor, Inc Denver, CO, United States

I use AI daily with my projects mainly as an idea generation tool. To echo Aaron and Kimberly's sentiments, do not trust AI implicitly.

In terms of value, I have found it is a great tool for recommendations and insights I hadn't thought of. It can see and pull things out data that I hadn't noticed providing better insights.

In the same breath, I've seen others use these recommendations as fact without validation. AI created it using data so it must be right without questioning sources, biases, etc. I worry too many people use AI to replace critical thinking rather than as a tool to do it better.

There's much to be said for tribal knowledge and experience of people management that illustrates how AI doesn't have a deeper understanding of its own outputs. For example, I can ask AI for a risk mitigation plan tailored to executive level leadership, but it will not understand what kind of culture you're operating in unless you spell it out. Even if you tell the GenAI tool your org structure, size of the company, management style, etc. the outputs could be misaligned to how your audience would be most receptive.

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1 reply by Md. Golam Rob Talukdar
Mar 31, 2026 12:15 PM
Md. Golam Rob Talukdar
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Great insights, Wade. I like how you framed AI as an idea generator—it really shines there. I agree that the risk comes when people stop questioning the output. Your point about context and organizational culture is key—AI can suggest, but it doesn’t truly understand the environment. That’s where experience and judgment still make the difference.
avatar
Lissette Indhira Pimentel Sosa
Community Champion
Program Manager| HARPER SRL Santo Domingo / Distrito Nacional, Dominican Republic

It’s still more of a tool than a true decision partner. It’s great for insights, patterns, and even challenging your thinking, but the moment you treat it as a decision-maker, that’s where the risk starts. Context, culture, and trade-offs still need human judgment. The biggest value is expanding your perspective. The biggest risk is over-reliance without validation.

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1 reply by Md. Golam Rob Talukdar
Mar 31, 2026 12:16 PM
Md. Golam Rob Talukdar
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Well said, Lissette. I really like how you framed it—especially the idea of AI expanding perspective rather than making decisions. I agree, the value is in better insights, but judgment, context, and trade-offs still need to stay human.
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Gwenola Michaud
Community Champion
Project Manager & Advisor| Geosciences & Monitoring Consulting Milano, Italy
Definitely a great tool to generate ideas and to reflect, but also to build coding and workflow library.

As well it is a tool to learn new topic faster.

The risk as previously said is to rely on it blindly, to forget our critical thinking.
...
1 reply by Md. Golam Rob Talukdar
Mar 31, 2026 12:17 PM
Md. Golam Rob Talukdar
...
Great points, Gwenola. I agree—AI is very useful for learning and building workflows quickly. But as you said, the real balance is keeping our critical thinking active and not relying on it blindly.
avatar
Md. Golam Rob Talukdar
Community Champion
Project Manager| AWR Development (BD) Ltd. Cox's Bazer , Bangladesh
Mar 30, 2026 10:07 AM
Replying to Kimberly Whitby
...
I believe the biggest risk is over reliance on AI, biases, reasoning and potential security concerns can lead to flawed decisions if AI recommendations are accepted uncritically. I look forward to hearing from other community members
Great points, Kimberly. I completely agree—over-reliance and hidden biases are real concerns. I think the key is using AI as a support tool while keeping human judgment at the center, especially for critical decisions.

Golam
avatar
Md. Golam Rob Talukdar
Community Champion
Project Manager| AWR Development (BD) Ltd. Cox's Bazer , Bangladesh
Mar 30, 2026 11:11 AM
Replying to Aaron Porter
...
I use AI regularly, and I try to keep it a tool that helps inform decisions. I use it enough that I've learned to not trust it implicitly. AI is, more and more, integrated into third party tools we use on a daily basis - sometimes free, sometimes for an additional fee; I only pay for those that have a valid use case. I also try to keep AI from becoming a shortcut that degrades valuable knowledge and experience. I'm a little concerned that AI will be increasingly used to replace deterministic steps in automation - situations where rules and booleans will suffice - and that the discipline of thinking deterministically will slowly fade.

As useful as it can be, my cynical side is starting to see it as the next iteration of the "go faster" hammer. AI has a powerful role to play in "go smarter" scenarios and can help speed some things up, but don't humanize it. It's not a partner.
Great perspective, Aaron. I like the distinction between “go faster” and “go smarter.” I agree—AI is most valuable when it supports thinking, not replaces it. Your point about maintaining deterministic thinking is important; without that foundation, it’s easy to rely on outputs without truly understanding them.
avatar
Md. Golam Rob Talukdar
Community Champion
Project Manager| AWR Development (BD) Ltd. Cox's Bazer , Bangladesh
Mar 30, 2026 1:31 PM
Replying to Wade Matthias
...

I use AI daily with my projects mainly as an idea generation tool. To echo Aaron and Kimberly's sentiments, do not trust AI implicitly.

In terms of value, I have found it is a great tool for recommendations and insights I hadn't thought of. It can see and pull things out data that I hadn't noticed providing better insights.

In the same breath, I've seen others use these recommendations as fact without validation. AI created it using data so it must be right without questioning sources, biases, etc. I worry too many people use AI to replace critical thinking rather than as a tool to do it better.

There's much to be said for tribal knowledge and experience of people management that illustrates how AI doesn't have a deeper understanding of its own outputs. For example, I can ask AI for a risk mitigation plan tailored to executive level leadership, but it will not understand what kind of culture you're operating in unless you spell it out. Even if you tell the GenAI tool your org structure, size of the company, management style, etc. the outputs could be misaligned to how your audience would be most receptive.

Great insights, Wade. I like how you framed AI as an idea generator—it really shines there. I agree that the risk comes when people stop questioning the output. Your point about context and organizational culture is key—AI can suggest, but it doesn’t truly understand the environment. That’s where experience and judgment still make the difference.
avatar
Md. Golam Rob Talukdar
Community Champion
Project Manager| AWR Development (BD) Ltd. Cox's Bazer , Bangladesh
Mar 30, 2026 8:13 PM
Replying to Lissette Indhira Pimentel Sosa
...

It’s still more of a tool than a true decision partner. It’s great for insights, patterns, and even challenging your thinking, but the moment you treat it as a decision-maker, that’s where the risk starts. Context, culture, and trade-offs still need human judgment. The biggest value is expanding your perspective. The biggest risk is over-reliance without validation.

Well said, Lissette. I really like how you framed it—especially the idea of AI expanding perspective rather than making decisions. I agree, the value is in better insights, but judgment, context, and trade-offs still need to stay human.
avatar
Md. Golam Rob Talukdar
Community Champion
Project Manager| AWR Development (BD) Ltd. Cox's Bazer , Bangladesh
Mar 31, 2026 11:23 AM
Replying to Gwenola Michaud
...
Definitely a great tool to generate ideas and to reflect, but also to build coding and workflow library.

As well it is a tool to learn new topic faster.

The risk as previously said is to rely on it blindly, to forget our critical thinking.
Great points, Gwenola. I agree—AI is very useful for learning and building workflows quickly. But as you said, the real balance is keeping our critical thinking active and not relying on it blindly.

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