Henry HattenrathProject Consultant| Tectonic Engineering MSA LLCNew York, Ny, United States
The word “value added” is often used to describe the function of project management. But I am always amazed at the blank faces or the tongue tied replies to – what is the value added?
Value is a nebulous term that is – based on Webster, largely a perceived characterization by the buyer of the product or service relative to the price paid and the buyer’s prior experience. Project management is a service that adds value by leading a project team to deliver a project/product or service within a pre-defined and agreed to scope, schedule and budget while meeting the objective. However, there are other complementary values that allow the organization to benefit from project management service deliverables and records.
The added value to the project by the management team includes:
• Establishing and monitoring the baseline metrics for measuring performance
• Creating a pro-active and cohesive working environment
• Training personnel in project management and technical deliverables
• Developing team reputation built on trust, honest, quality, and competence
• Managing and solving risks within available resources and constraints
• Facilitating effective project meetings and presentations
• Demonstrating compliance with internal controls
• Developing and organize project records and documentation
• Completing Lessons Learned for application on future projects
• Documenting tactical and strategic plans for executing the project
• Establishing processes and procedure for recurring pm activities
But if I had to break it down to what the Project Manager did to add value and separate from the crowd:
• Recognized the core business and strategic plans of the organization
• Transferred organization knowledge and related it to project objective, purpose and scope
• Developed connection with each team member built on trust, honest, quality, and competence
• Talked individually with project participants to exchange knowledge and better performance
• Anticipated and initiated action on risks, issues and problems
• Complied with but streamlined plans, processes and procedures throughout the project life cycle
• Generated assessments and comments on deliverables for subject matter experts to edit and expedite input
• Created record documents that obtained management concurrence on team actions and project decisions
• Issued transmittals that summarized attachments and actions without needing to review attachments
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Ganesh SrinivasanGanesh PMO (PMP, PMI-SP, ITIL-F)| MNC BankChennai, India
Hi Henry,
Every post from your-end is very inspiring and informative.
Very good point you have brought down here.
For me What does value added means ?
Saying from PMO point of view :
What PM did to add value and separate from the crowd:
PM should not be just techincal delivery manager, he should able to provide support on :
a. Team mentoring,
b. Problem solving,
c. Upto-date on Plan (Quality maintanance of Plan)
d. Giving quality inputs to PMO irrespective of his techinical delivery challenges. (This is most important for Reporting and Documentations).
e. Understanding the program mission/vision as a whole .
Henry, could you please let me know your inputs on value additions from PMO ?
Thanks.
Ganesh
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Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
You have to see this from the point of view of quality. Value is a subjective term that business analyst and project manager must transform into objective. You listed some great items to take into account but let me say that it is not enough. The first thing the business analyst (accountable for the product/service/result definition) and the project manager (accountable for the process to create the product/service/result) must define is what is valuable for the stakeholders. That is because stakeholder management is a must (in fact in the last PMBOK version is a new process). This implies a change of mind for project managers. For example in the way the project manager publish project status. Saving Changes...
