PMP certification showed as expired in Credly

Yasmina Khelifi Senior Project Manager Paris, France

Dear amazing community

I came here because my PMP certification has been shown as expired on Credly since May 2025, which is not true.

Who shall I contact to correct? I contacted Credly, and they told me it was PMII I contacted PMI and they told me it would be fixed.but it is not.

thank you for your help because I am stuck

Posted: May 12, 2026 7:28 AM

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Rami Kaibni

Community Champion

Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada

Yasmina, send an email to: [email protected]

I had an issue with one of my badges few months ago. I contacted them and they fixed it within a few days. Email them and attach a copy of your valid certificate and they hopefully should be able to fix it.

Posted: May 12, 2026 11:26 AM

Oluwaseun Kiakubu None Halifax, Nova Scotia, Canada

Rami Kaibni who did you contact PMI?

...

1 reply by Rami Kaibni

Jun 04, 2026 9:25 PM

Rami Kaibni

...

As I mentioned, I sent an email to them at the address provided above!

Posted: Jun 4, 2026 9:15 PM

Rami Kaibni

Community Champion

Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada

Jun 04, 2026 9:15 PM

Replying to Oluwaseun Kiakubu

...

Rami Kaibni who did you contact PMI?

As I mentioned, I sent an email to them at the address provided above!

Posted: Jun 4, 2026 9:25 PM

Ahmed Elkhouly Project Engineer| ALRAWAF Contracting Company Tabuk, Saudi Arabia

I recommend contacting PMI Customer Care again and asking them to verify the synchronization between your PMI certification status and Credly. It may also help to provide screenshots showing that your certification is active in PMI while Credly displays it as expired. Hopefully the issue can be escalated and resolved soon. Best of luck!

Posted: Jun 27, 2026 8:09 AM

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PMP certification showed as expired in Credly

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