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Have you witnessed or experienced the effects of Goodhart’s Law in Agile delivery—such as point inflation or metric gaming—in your own teams or organizations? How did it impact trust, planning, or ou

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Stelian ROMAN Project Manager| MicroSafety Carlingford, New South Wales, Australia

In the pursuit of productivity and predictability, organizations often turn to metrics to track progress and drive improvement. In Agile software delivery, measures like story points and velocity have become ubiquitous tools for estimation and forecasting. Yet, as the British economist Charles Goodhart famously observed, “When a measure becomes a target, it ceases to be a good measure.” This principle—known as Goodhart’s Law—captures a dangerous dynamic: when management fixates on metrics as ends in themselves, teams adapt their behaviour to meet the numbers, often at the expense of genuine progress and transparency. This blog post explores how Goodhart’s Law manifests in Agile delivery, why it leads teams to inflate point sizing, and what organizations can do to foster healthier measurement cultures.

Blog post: ProjectManagement.com - Goodhart's Law in Agile Delivery: When Metrics Become Targets

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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
One of the most important implications of Goodhart’s Law is that every measurement system is also an incentive system.
Once metrics become targets, organizations often begin optimizing indicators rather than the reality those indicators were designed to represent.

The greatest loss is not the metric itself, but the gradual erosion of trust in the information used for planning, forecasting and decision-making.
When that happens, apparent progress can easily be mistaken for real progress.

A valuable reminder that effective metrics should improve understanding of reality, not replace it.

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