Mar 18, 2017 3:05 AM
Replying to Jess De Ocampo
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First of all, NOT all projects qualify as a Six Sigma project. There is a criteria for a project to be considered a Six Sigma project. When we say Six Sigma Project, you are going to use either the DMAIC, DMADV, DFSS methodologies in your project.
But you can use the different Six Sigma and Lean Sigma Tools which are APPLICABLE to your project, to be integrated with project management.
Few examples of Six Sigma Tools:
A. 7 Basic Quality Tools
1. Histograms
2. Cause and Effect Diagram
3. Check Sheets
4. Pareto Charts
5. Control Charts
6. Scatter Diagrams
7. Flowcharts (fishbone or Ishikawa diagram; run-charts, stratification)
B. 5 Whys Technique - used in Root Cause Analysis (RCA)
C. Process Mapping/Value Stream Mapping (VSM)
D. Project Charter
E. Risk Management
F. Pugh Matrix
G. Plan-Do-Study-Act (PDSA) Plus QTools
H Correlation and Regression Analysis and so many more...
An integrated approach of Six Sigma/Lean and Project Management is a common practice.
Six Sigma provides a structured data-driven methodology with tools and techniques that companies can use to measure their performance both before and after Six Sigma projects. Using Six Sigma, management can measure the baseline performance of their processes and determine the root causes of variations so they can improve their processes to meet and exceed the desired performance levels.
With regards to a Professional Services Environment, Six Sigma has significantly impacted internal and external customers based on experience.
