fosco frongiaSenior project manager| ENTE PATRIMONIALE CHIESA GESU' CRISTO SUGFino Mornasco, Como, Italy
We know that our behavior influence our relationship with others.
How the lack in ethics behavior could influence the team building and negatively influence the project progress?
Have you experienced similar situation in your project?
How did you solve the challenge?
Thanks Saving Changes...
In my organisation the environment of the organisation helps and I guess not everyone has this in place. We have a robust set of policies and standards regarding ethics which includes a whistle-blowing policy and conflicts of interest. The required ethical behaviours are clearly defined too. All employees have to sign an annual declaration that we have complied. Unfortunately, most people appear to sign without ever reading them (which in itself is unethical, of course). There are awareness sessions for new employees as part of the on-boarding process (but they have so much to take in at that time they may not fully take it all on board).
As well as acting in a way that is beyond reproach (leading by example), I do the following: a) Identify any conflicts of interest as early as possible and deal with them appropriately and promptly (which may mean moving someone off the project) b) thorough documentation of decision-making processes, often above and beyond the company's standards c) In team meetings bring up occasional topics for group discussion for some key areas of concern as this raises awareness (sometimes in conjunction with our compliance team) d) Don't ever tolerate unethical behaviour but be aware sometimes individuals need guidance and don't even realise they are being unethical e) Tackle individuals on a one-to-one basis where unethical behaviour is suspected or witnessed
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1 reply by fosco frongia
Feb 17, 2016 5:51 PM
fosco frongia
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many thanks for your comment. Very interesting
Saving Changes...
fosco frongiaSenior project manager| ENTE PATRIMONIALE CHIESA GESU' CRISTO SUGFino Mornasco, Como, Italy
Feb 16, 2016 11:05 PM
Replying to anonymous
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In my organisation the environment of the organisation helps and I guess not everyone has this in place. We have a robust set of policies and standards regarding ethics which includes a whistle-blowing policy and conflicts of interest. The required ethical behaviours are clearly defined too. All employees have to sign an annual declaration that we have complied. Unfortunately, most people appear to sign without ever reading them (which in itself is unethical, of course). There are awareness sessions for new employees as part of the on-boarding process (but they have so much to take in at that time they may not fully take it all on board).
As well as acting in a way that is beyond reproach (leading by example), I do the following: a) Identify any conflicts of interest as early as possible and deal with them appropriately and promptly (which may mean moving someone off the project) b) thorough documentation of decision-making processes, often above and beyond the company's standards c) In team meetings bring up occasional topics for group discussion for some key areas of concern as this raises awareness (sometimes in conjunction with our compliance team) d) Don't ever tolerate unethical behaviour but be aware sometimes individuals need guidance and don't even realise they are being unethical e) Tackle individuals on a one-to-one basis where unethical behaviour is suspected or witnessed
many thanks for your comment. Very interesting Saving Changes...
Projects are all about people, process and politics and everything in between. The culture of your organization will dictate the above which will directly influence your projects, stakeholders and team members. Building trust, relationship, communication and influence with your key stakeholders, team members and your sponsor will go a long way in getting your project started off on the right foot.
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1 reply by fosco frongia
Feb 19, 2016 4:27 AM
fosco frongia
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Thanks for your comment Naomi.
When you talk about organization's culture I understand you are not talking about having an ethical code in the company (which people apply or not) but it is needed the company acts proactively for sensitizing all company members to applying it and understanding the strategic importance to have an ethical behavior.
is my interpretation correct?
Saving Changes...
fosco frongiaSenior project manager| ENTE PATRIMONIALE CHIESA GESU' CRISTO SUGFino Mornasco, Como, Italy
Feb 18, 2016 7:13 PM
Replying to Naomi Caietti
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Projects are all about people, process and politics and everything in between. The culture of your organization will dictate the above which will directly influence your projects, stakeholders and team members. Building trust, relationship, communication and influence with your key stakeholders, team members and your sponsor will go a long way in getting your project started off on the right foot.
Thanks for your comment Naomi.
When you talk about organization's culture I understand you are not talking about having an ethical code in the company (which people apply or not) but it is needed the company acts proactively for sensitizing all company members to applying it and understanding the strategic importance to have an ethical behavior.
is my interpretation correct?
...
1 reply by Naomi Caietti
Feb 19, 2016 5:32 PM
Naomi Caietti
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Fosco:
Ethics is implied/required. Teaching ethics should not be the role of a PM; an employee is responsible for their behavior, applying the ethics code and has a functional manager that they report to that is accountable for their performance with support from HR. A PM must set the tone and manner in which the team will perform on the project, establish stakeholder engagement and manage all communication channels. An organizations culture may be open/casual/creative/less structured or closed/conservative/more structured; a PM must assimilate into these environments and provide culture training to their team so they perform well for that project in that environment. Projects can take on a life of their own and some PMs can thrive in some environments while others may be challenged in others. Behavior issues from team members can be addressed using advanced PM skillsets, escalation to the sponsor for risks to project and also corrective action addressed by the team members functional manager.
Saving Changes...
Gina AbudiPresident| Abudi Consulting LLCAmherst, Nh, United States
While I haven't personally experienced such a situation, unethical behavior impacts the project in any number of ways - it creates distrust among stakeholders and team members. Additionally unethical behavior sets expectations for team members that they need to act in a less than ethical behavior (following the example of the project manager or another leader.) It may cause shortcuts to be taken that impact quality which will impact the perception of the organization in the eyes of its customers.
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1 reply by fosco frongia
Feb 19, 2016 3:54 PM
fosco frongia
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Thanks Gina, I have the same perception you have. In addition I think if people start whit unethical behavior they will be forced to go on in the same way for covering the first no correct action in creasing, in that manner, the damages created by no ethical behavior
Saving Changes...
fosco frongiaSenior project manager| ENTE PATRIMONIALE CHIESA GESU' CRISTO SUGFino Mornasco, Como, Italy
Feb 19, 2016 7:21 AM
Replying to Gina Abudi
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While I haven't personally experienced such a situation, unethical behavior impacts the project in any number of ways - it creates distrust among stakeholders and team members. Additionally unethical behavior sets expectations for team members that they need to act in a less than ethical behavior (following the example of the project manager or another leader.) It may cause shortcuts to be taken that impact quality which will impact the perception of the organization in the eyes of its customers.
Thanks Gina, I have the same perception you have. In addition I think if people start whit unethical behavior they will be forced to go on in the same way for covering the first no correct action in creasing, in that manner, the damages created by no ethical behavior Saving Changes...
Thanks for your comment Naomi.
When you talk about organization's culture I understand you are not talking about having an ethical code in the company (which people apply or not) but it is needed the company acts proactively for sensitizing all company members to applying it and understanding the strategic importance to have an ethical behavior.
is my interpretation correct?
Fosco:
Ethics is implied/required. Teaching ethics should not be the role of a PM; an employee is responsible for their behavior, applying the ethics code and has a functional manager that they report to that is accountable for their performance with support from HR. A PM must set the tone and manner in which the team will perform on the project, establish stakeholder engagement and manage all communication channels. An organizations culture may be open/casual/creative/less structured or closed/conservative/more structured; a PM must assimilate into these environments and provide culture training to their team so they perform well for that project in that environment. Projects can take on a life of their own and some PMs can thrive in some environments while others may be challenged in others. Behavior issues from team members can be addressed using advanced PM skillsets, escalation to the sponsor for risks to project and also corrective action addressed by the team members functional manager.
...
1 reply by fosco frongia
Feb 19, 2016 6:04 PM
fosco frongia
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thanks Naomi, I agree with your comment. In my previous comment I was asserting the issue to create an ethic environment is surely a responsibility of the organization which should act not only through ethics code creation but through the building of a common "ethics culture" based on the same code.
What do you think about it?
Saving Changes...
fosco frongiaSenior project manager| ENTE PATRIMONIALE CHIESA GESU' CRISTO SUGFino Mornasco, Como, Italy
Feb 19, 2016 5:32 PM
Replying to Naomi Caietti
...
Fosco:
Ethics is implied/required. Teaching ethics should not be the role of a PM; an employee is responsible for their behavior, applying the ethics code and has a functional manager that they report to that is accountable for their performance with support from HR. A PM must set the tone and manner in which the team will perform on the project, establish stakeholder engagement and manage all communication channels. An organizations culture may be open/casual/creative/less structured or closed/conservative/more structured; a PM must assimilate into these environments and provide culture training to their team so they perform well for that project in that environment. Projects can take on a life of their own and some PMs can thrive in some environments while others may be challenged in others. Behavior issues from team members can be addressed using advanced PM skillsets, escalation to the sponsor for risks to project and also corrective action addressed by the team members functional manager.
thanks Naomi, I agree with your comment. In my previous comment I was asserting the issue to create an ethic environment is surely a responsibility of the organization which should act not only through ethics code creation but through the building of a common "ethics culture" based on the same code.
What do you think about it?
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1 reply by Naomi Caietti
Feb 19, 2016 8:42 PM
Naomi Caietti
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Fosco:
Thanks for the discussion; I'm not sure I agree with an ethics culture.