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Preparing for Big Boss Meeting - Appreciate your help.

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Ganesh Srinivasan Ganesh PMO (PMP, PMI-SP, ITIL-F)| MNC Bank Chennai, India
Dear Members,

I have been given 30 mins slot to have one to one with my Big boss, who is visiting our ODC.
I need your suggestions / ideas for using this 30 mins productively and also to make a impression.

I also seek your comments for Agenda.

Thank you for your inputs.

Regards,
Ganesh
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Mary Elizabeth Diab Director| Leadership Formation Tallassee, Al, United States
In addition to the other excellent advice, one of the very most important things to remember is, executives are not concerned with project issues the way that project managers (or PMOs) are. They have executive issues to be concerned with. So, for any project/program updates you are providing, ensure that they are relevant to the executive needs of the organization. How is your project/program set supporting the execution of the strategy? How are you driving change in the organization? How are you benefitting the business' bottom line. Take everything from an executive viewpoint. I promise he doesn't want to hear about schedules. In addition, rather than taking "problems" or "issues" to him for assistance... bring opportunities. This paints you in a positive light of wanting help to do something good rather than resolve something bad ;). Hope that may help in your preparations...
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Maurice DIOP Senior Project Manager| Atos Dakar, Senegal
Hi all, Many thanks to Thomas, this is a great article, I would simply add: seek to understand cultural norms of this big boss.
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Ganesh Srinivasan Ganesh PMO (PMP, PMI-SP, ITIL-F)| MNC Bank Chennai, India
Hi Mary / Maurice, Thank you for your inputs.

@Mary, your inputs are helpful :)
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Bala S Duvvuri Project Manager| Shell Bangalore, Karnataka, India
Ganesh,

Hope the meeting went well.Would love to hear from you what went well and what didn't.

Bala
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JD Jones Ny, United States
A lot of fine points above. I'm sure this meeting has already played out, but perhaps for others who may come across this thread, my quick 2 cents :

If you want to create a positive impression & maximize your influence, have a simple point of difference that the decision maker will care about. To do this, start by considering...

If there is only 1 thing to remember, no matter how long or short the presentation is, be prepared to at answer the following question in a clear, concise & convincing way:

"Why should I listen to you and not do something else?"

While this may seem obvious, most people at least I work with, whether management presenting to the "Big Boss", or the "Big Boss" presenting to the Board, Government, Investors or Media, their issues are frequently the same...

The first underlying issue to address is :

You have 30 seconds or less to make your first initial impression

Imagine you meet the CEO and he apologizes as he needs to postpone your important meeting, but requests that you give him a 30 second summary...what would you say ? If you were asked to summarize your key point in a simple short email, can you do it ?

If you can, test it, by asking yourself, the question from the Big Boss perspective, starting with, "So What, Why Should I Care?" If you think he would care what you are talking about, then you have a start of a good presentation.

Start with your key point so the decision maker spends more time on asking himself "Do I agree with you? rather than, What's your point ?


Some additional Tests :
1. Is it simple ? Keep it short & simple - 3 items is ideal

According to neuro-scientists, the average person's short term memory can only contain 3-7 themes. Most executives I work with use 3, as people's short term memory goes to 3, under a stressful situation. (eg. Steve Jobs presentations love to do this, '3 stories of my life' - speech at Stanford; i-pod, iphone, ipad presentation at the product/communication launch, or when I was interviewed by the media, I was myself trained to have 3 communications messages, etc.

The ironic thing, is that the more intelligent the person, it seems they want to have lots of details, but in fact this actually clutters understanding.

The idea here is to keep it as short and simple as possible by simplifying complexity and making it as visual as possible to tell your story


2. The mind suffers from Ambiguity Aversion : so have a clear & concise benefit (or at least try your best)

During lectures I introduce fun games/exercises to show how the brain likes to avoid the unknown. This isn't psychological, but a chemical response from the Amygdala when it perceives something as unclear. Neuromarketers love cognitive biases such as this, as it is used to influence decision makers, whether it's in a simple presentation, sales brochure or commercial.

The idea here is to ensure you have a clear benefit : if you really want to trigger a positive response, think about a simple but deep pain you are solving and what gain, they will get my listening to your idea / presentation


3. The mind is easily bored. Immediately grab and keep the audience attention by having a point of difference they would care about that is different to what they likely already know

If you are still reading this, then I am thankful I haven't bored you. Perhaps this reply/approach, while perhaps not new, is a good refresher and repackaged in a different way.

Can you think of highlighting your one key point of difference that the 'Big Boss' would care about ?

Can you support your key idea (not with just facts, but also examples of why your idea is good)?

Are you offering a feasible solution ?

What are you asking of (a call to action from) the 'Big Boss' ?


Putting everything together

Studies have shown that the logic mind and verbal communication by itself contributes to only a very small portion to decision making. To set a positive impression & get to 'yes', targeting the emotions (rather than just logical facts) is key. To do this, have a story to tell and use non-verbal communication (eg. body language, tone, etc.) to magnify results.


Thus, to repeat the answer to my own question : "Why should I listen to you and not do something else?"

If you want to create a positive impression & maximize your influence, have a simple point of difference that the decision maker will care about. To do this, start by answering the question above.


Hope this helps
...
1 reply by Ganesh Srinivasan
May 02, 2016 1:59 AM
Ganesh Srinivasan
...
Hi JD Jones, You reply will ever remain in my career journey. Thank you so much for your kind time and efforts on such detailed approach and guidance.

@ Thomas / Jones / All , I have completed my 1-2-1 with Big boss.
Since this is first meet, Here is my approach taken.
1. What values i have created 2. What is current challenge and 3. My idea/suggestion and benefit . Boss liked the approach and given a good feedback.

Lessons Learned : 1. Be prepared before meeting. 2. Think on their interests rather our interests. 3. Create positive impact , showcase the opportunities.
4. Time management on presenting. 5. Summarize and Wrap .

Many Thanks to all the replies and guidance received, it helped me a lot.

Regards,
Ganesh
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M. Sahir A. Shatiry, PMI-RMP, PMP Senior Hook-up and Commissioning Engineer| Petronas Carigali Sdn Bhd Ipoh, Perak Darul Ridzuan, Malaysia
Hi

Typically we need to understand the type of your big boss. Maybe certain bosses , they have certain criteria of things that he interested to know. The best , you might need to communicate with his secretary and normally they will inform you what type of information that he need to being presented.

But rest assured, big bosses will want to know the helicopter overview of particular progress or problem instead of he being brief in details up to step by step of technical details. Also, since you have only 30 min, you should use to optimise your presentation and share only very important information.
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Hi Ganesh,
how did the meeting go and what can you share as lessons learned?
avatar
Ganesh Srinivasan Ganesh PMO (PMP, PMI-SP, ITIL-F)| MNC Bank Chennai, India
Apr 30, 2016 1:00 AM
Replying to JD Jones
...
A lot of fine points above. I'm sure this meeting has already played out, but perhaps for others who may come across this thread, my quick 2 cents :

If you want to create a positive impression & maximize your influence, have a simple point of difference that the decision maker will care about. To do this, start by considering...

If there is only 1 thing to remember, no matter how long or short the presentation is, be prepared to at answer the following question in a clear, concise & convincing way:

"Why should I listen to you and not do something else?"

While this may seem obvious, most people at least I work with, whether management presenting to the "Big Boss", or the "Big Boss" presenting to the Board, Government, Investors or Media, their issues are frequently the same...

The first underlying issue to address is :

You have 30 seconds or less to make your first initial impression

Imagine you meet the CEO and he apologizes as he needs to postpone your important meeting, but requests that you give him a 30 second summary...what would you say ? If you were asked to summarize your key point in a simple short email, can you do it ?

If you can, test it, by asking yourself, the question from the Big Boss perspective, starting with, "So What, Why Should I Care?" If you think he would care what you are talking about, then you have a start of a good presentation.

Start with your key point so the decision maker spends more time on asking himself "Do I agree with you? rather than, What's your point ?


Some additional Tests :
1. Is it simple ? Keep it short & simple - 3 items is ideal

According to neuro-scientists, the average person's short term memory can only contain 3-7 themes. Most executives I work with use 3, as people's short term memory goes to 3, under a stressful situation. (eg. Steve Jobs presentations love to do this, '3 stories of my life' - speech at Stanford; i-pod, iphone, ipad presentation at the product/communication launch, or when I was interviewed by the media, I was myself trained to have 3 communications messages, etc.

The ironic thing, is that the more intelligent the person, it seems they want to have lots of details, but in fact this actually clutters understanding.

The idea here is to keep it as short and simple as possible by simplifying complexity and making it as visual as possible to tell your story


2. The mind suffers from Ambiguity Aversion : so have a clear & concise benefit (or at least try your best)

During lectures I introduce fun games/exercises to show how the brain likes to avoid the unknown. This isn't psychological, but a chemical response from the Amygdala when it perceives something as unclear. Neuromarketers love cognitive biases such as this, as it is used to influence decision makers, whether it's in a simple presentation, sales brochure or commercial.

The idea here is to ensure you have a clear benefit : if you really want to trigger a positive response, think about a simple but deep pain you are solving and what gain, they will get my listening to your idea / presentation


3. The mind is easily bored. Immediately grab and keep the audience attention by having a point of difference they would care about that is different to what they likely already know

If you are still reading this, then I am thankful I haven't bored you. Perhaps this reply/approach, while perhaps not new, is a good refresher and repackaged in a different way.

Can you think of highlighting your one key point of difference that the 'Big Boss' would care about ?

Can you support your key idea (not with just facts, but also examples of why your idea is good)?

Are you offering a feasible solution ?

What are you asking of (a call to action from) the 'Big Boss' ?


Putting everything together

Studies have shown that the logic mind and verbal communication by itself contributes to only a very small portion to decision making. To set a positive impression & get to 'yes', targeting the emotions (rather than just logical facts) is key. To do this, have a story to tell and use non-verbal communication (eg. body language, tone, etc.) to magnify results.


Thus, to repeat the answer to my own question : "Why should I listen to you and not do something else?"

If you want to create a positive impression & maximize your influence, have a simple point of difference that the decision maker will care about. To do this, start by answering the question above.


Hope this helps
Hi JD Jones, You reply will ever remain in my career journey. Thank you so much for your kind time and efforts on such detailed approach and guidance.

@ Thomas / Jones / All , I have completed my 1-2-1 with Big boss.
Since this is first meet, Here is my approach taken.
1. What values i have created 2. What is current challenge and 3. My idea/suggestion and benefit . Boss liked the approach and given a good feedback.

Lessons Learned : 1. Be prepared before meeting. 2. Think on their interests rather our interests. 3. Create positive impact , showcase the opportunities.
4. Time management on presenting. 5. Summarize and Wrap .

Many Thanks to all the replies and guidance received, it helped me a lot.

Regards,
Ganesh
avatar
M. Sahir A. Shatiry, PMI-RMP, PMP Senior Hook-up and Commissioning Engineer| Petronas Carigali Sdn Bhd Ipoh, Perak Darul Ridzuan, Malaysia
Feb 24, 2016 11:39 AM
Replying to Ganesh Srinivasan
...
Dear Sergio / Thomas / Rami / John / Bruce , Many thanks for your valuable inputs :) very helpful to me.

To Answer John, I'm a PMO and handling governance, I'm planning to talk on Current Scope and Future Roadmap on Governance. So Members Please let me know your kind inputs for the same.

My Agenda Plan : 5 Mins Intro 10 Mins Current Scope 10 Mins Roadmap 5 Mins Expectations from Big boss. Please help me if any changes i can make in this.

I'm very happy to get such valauble support from all of you :) This gives me a great feel that i'm in the right community and people are there to help me :)

Thanks from heart !
- Ganesh
Hi Ganesh..thanks a lot for your sharing. The learning point from your experience share some light for me too on handling presentation with big bosses.
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