Marwan MalibariProject/ Change Manager| Ministry of Justice Kingdom of Saudi ArabiaRiyadh, Centralaarea, Saudi Arabia
I been working as project manager in an agriculture company implementing ERP-SAP solution. Good news we Go-live successfully,and I been promote it to hold project change manager position. Bad news I didn't get training/handover yet. pls, advice me how to start , what to do, what I need, etc..?
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
I am not sure I can totally understand what you want exactly ?!? Saving Changes...
Malhar VishwarupeAssociate Manager| Harsco India Services Pvt LtdHyderabad, Telangana, India
Hi Marwan, Change management is an essential activity for success of any IT project, it may decide success or failure of ERP implementation. This exercise should start before go-live, in fact before UAT. Change management is an exercise to make organization change ready. In your case, making users aware of new system and how can they use it. Resistance to change is expected human behavior, so designing and delivering trainings to user, resolving their queries and issues are some of the most important activities that change manager need to handle. You must identify all the user groups and their training needs first and then plan your actions accordingly. As your ERP system is already implemented, it is essential to get feedback from users about any issues, are they able to use it efficiently, any needed functionality missing etc. Creation of user guides for different user groups or module wise is an excellent idea. Even if users have initial trainings they may miss on some functionality or additional facilities. User guides provide good reference material for them. Lastly, if some essential functionality is really missing, you need to analyze it and provide with the solution in collaboration with your CCB, users and your team. Hope my answer will help you, please let me know if you need any additional details. Saving Changes...
Bala S DuvvuriProject Manager| ShellBangalore, Karnataka, India
Marwan,
Is somebody holding that change manager position before you or is it a new one.
Try to talk to position previous holder and look out for some documentation in your internal sites.
Bala Saving Changes...
Marwan MalibariProject/ Change Manager| Ministry of Justice Kingdom of Saudi ArabiaRiyadh, Centralaarea, Saudi Arabia
Hi Rami,
I am switching form Project management to Change management now, without any proper handover or training, So I feel that I am lost now in the middle of the project, I need your advice. who to start and managing the project from change prospective .
Thx
Marwan.M.M Saving Changes...
Marwan MalibariProject/ Change Manager| Ministry of Justice Kingdom of Saudi ArabiaRiyadh, Centralaarea, Saudi Arabia
Hi Malhar,
So informative, and useful comments
I will be contacting you shortly for more advice if by mails if you don't mind.
Marwan.M.M
...
1 reply by Malhar Vishwarupe
May 12, 2016 2:05 AM
Malhar Vishwarupe
...
Sure.. I will always try to help you..
Saving Changes...
Marwan MalibariProject/ Change Manager| Ministry of Justice Kingdom of Saudi ArabiaRiyadh, Centralaarea, Saudi Arabia
Hello Bala,
Yes, someone was holding this position before, but unfortunately he resign without delivering any handover training, so now I feel like, whaere is going on?!
Thx for advice I will try to look for a help from internal sites
Marwan.M.M Saving Changes...
Malhar VishwarupeAssociate Manager| Harsco India Services Pvt LtdHyderabad, Telangana, India
May 12, 2016 1:58 AM
Replying to Marwan Malibari
...
Hi Malhar,
So informative, and useful comments
I will be contacting you shortly for more advice if by mails if you don't mind.
Marwan.M.M
Sure.. I will always try to help you.. Saving Changes...
Niraj KumarDirector Business Engineering| Blue Cross Blue Shield of LouisianaBaton Rouge, La, United States
Marwan, You have already received good advice on this post. I will add my comments:
You seem to have a decent idea of what change management entails. I suggest drilling down and understanding what the role means to your supervisor or client. Once you have done enough research of your own, sitting down with your supervisor is recommended - with an objective to understand, agree on and set the expectations. I suggest talking to your main stakeholders after you meet with your supervisor, with an objective to understand their needs from the project life cycle and product life cycle perspective.
Please feel free to reach out to me via email if you need more info or help.
~Niraj
...
1 reply by Marwan Malibari
May 14, 2016 3:22 PM
Marwan Malibari
...
thxs Niraj surly I will consider ur comments
Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
Does the organization have a change management methodology? (Prosci is one of the better known methodologies.)
You may have to do your own learning as you go along. You won't be the first to have to do so and surely not the last one.
All the best. Saving Changes...
Marwan MalibariProject/ Change Manager| Ministry of Justice Kingdom of Saudi ArabiaRiyadh, Centralaarea, Saudi Arabia
May 13, 2016 4:57 PM
Replying to Niraj Kumar
...
Marwan, You have already received good advice on this post. I will add my comments:
You seem to have a decent idea of what change management entails. I suggest drilling down and understanding what the role means to your supervisor or client. Once you have done enough research of your own, sitting down with your supervisor is recommended - with an objective to understand, agree on and set the expectations. I suggest talking to your main stakeholders after you meet with your supervisor, with an objective to understand their needs from the project life cycle and product life cycle perspective.
Please feel free to reach out to me via email if you need more info or help.
~Niraj
thxs Niraj surly I will consider ur comments Saving Changes...
Community Champion
