Steven HaffnerEnterprise Business Intelligence Manager| Baylor, Scott & White HealthGarland, Tx, United States
I have always operated in a space between Technology and Business that aligns most closely to project coordination activities as defined by the PMI. As my career has progressed, I now realize when aligned with the business I was often engaged in what is known as Shadow-IT activities. The business was performing all the typical stages of project management (e.g., Requirements, Development, Testing, Signoffs, etc.); however, it was all being managed internally by the business unit with little support from Technology outside of providing the technical environments.
Is there a body of knowledge or source for self-governed organizations to approach on how to manage and mitigate risk on these low-risk, high-return development projects? Or is it simply up to these business units to acquaint themselves with PMI's best-practices and apply controls as-necessary? A good example of such activities would be non-SOX operational read-only report development efforts or a simple change to a non-financial application's list of values for a parameter filter.
I am keenly aware that risk is a key driver for decisions of how "thick" the project management process needs to be; however, what I am seeking is a practical toolkit that can be provided to organizations that always seem struggle with how to manage governance of such projects. Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
The answer is Business Analysis. You can search for the IIBA´s BABOK or you can see two PMI´s related guides: Business Analysis for Practitioners: A Practice Guide and Requirements Management: A Practice Guide. At this time the PMI is working on creation its own BOK related to Business Analysis. What you mentioned is the field of business analyst work from years ago. I was part of formally creation of the role that started on 1990. The IIBA was formally created by the end of 2003 (it was the first organization to work with business analysis). But from years project managers perfom the business analyst role most of the time twithout knowledge about hey are doing that. Saving Changes...
