George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
What other questions would you ask when Studying Project Quality Management?
1. Difference between attribute sampling and variable sampling
2. Difference between normal Audit and Procurement Audit and Quality Audit
3. Difference between quality control, perform quality assurance, plan quality management and scope verification
4. Difference between scope baseline, schedule baseline, cost baseline
5. Difference between sensitivity analysis, variance analysis
6. Difference between special (random) causes and special causes
7. Difference between trend analysis and variance analysis
8. Difference between Quality and Grade
There might be two things for me to feel most difficult when I studied quality management for PMP exam.
1. When you measure the efficiency of processes or activities against standards or project management plan, should we consider as acts for quality assurance or quality control?
My answer: It is hard to identify the difference between quality assurance and quality control in this case unless further information is provided because both can be used to measure to see the efficiency of processes or activities.
2. There are so many concepts which are not included in the PMBOK Guide, like marginal analysis, common causes vs. special causes, modern theories for quality management including names of theorists, IEEE, CMMI, lean, Kanban, Kaizen etc. An example. Which of followings is not a common cause? A) Operator falls asleep, B) Management mistake, C) Lack of detailed Design, D) Lack of proper maintenance of machine
John, thanks for your input; but what is your question? What's the appended question around Cost of Quality?
What is "Cost of Quality"? Saving Changes...
Praveen MalikIndependent Consultant| Independent ConsultantNew Delhi, India
Jun 29, 2016 2:46 AM
Replying to Sungjoon Park
...
Dear George,
There might be two things for me to feel most difficult when I studied quality management for PMP exam.
1. When you measure the efficiency of processes or activities against standards or project management plan, should we consider as acts for quality assurance or quality control?
My answer: It is hard to identify the difference between quality assurance and quality control in this case unless further information is provided because both can be used to measure to see the efficiency of processes or activities.
2. There are so many concepts which are not included in the PMBOK Guide, like marginal analysis, common causes vs. special causes, modern theories for quality management including names of theorists, IEEE, CMMI, lean, Kanban, Kaizen etc. An example. Which of followings is not a common cause? A) Operator falls asleep, B) Management mistake, C) Lack of detailed Design, D) Lack of proper maintenance of machine
Based on page 248 in PMBOK, Control Quality process can identify the poor process and recommend or take corrective actions, so it might not be recommendable to distinguish one from another by applying to specific target like processes or deliverables. Both can be inspected in the Control Quality Processes and deliverables are not necessarily completed when Control Quality Process should begin.
In my opinion, in case of no further information provided, it is hardly possible to know which of two is implementing.
Anyway, your article on this issue is great. Thanks a lot.
Based on page 248 in PMBOK, Control Quality process can identify the poor process and recommend or take corrective actions, so it might not be recommendable to distinguish one from another by applying to specific target like processes or deliverables. Both can be inspected in the Control Quality Processes and deliverables are not necessarily completed when Control Quality Process should begin.
In my opinion, in case of no further information provided, it is hardly possible to know which of two is implementing.
Anyway, your article on this issue is great. Thanks a lot.
Regards,
Park
...
1 reply by Praveen Malik
Jul 04, 2016 3:32 AM
Praveen Malik
...
Hi Sungjoon, Pg 248 say "identifying the
causes of poor process" and not identify the poor process itself.
