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Should the PM establish friendship bonds with project stakeholders?

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Eduard Hernandez
Community Champion
Product Operations Program Manager Barcelona, Cataluña, Spain
Do you believe that this would lead to a synergy effect? Or, on the contrary, it would harm the authority of the PM? Please, share your experiences and thoughts
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Vincent Guerard Coach - Trainer - Speaker - Advisor| Freelance Mont-Royal, Quebec, Canada
It can place the PM in a difficult position.
Perception with other stakeholder or the project team can be affected.
Good relationship sure can be helpful, friendship I would avoid at least during the project.
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Radhika Namburi Associate Vice President Site coordinator| Wills Towers Watson Company Visakhapatnam, Andhra Pradesh, India
Agreed with Maria that the personal boundaries should not be trespassed and professional integrity should be maintained while continuing to be helpful and friendly.
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Rolf Dieter Zschau Business Analysis & Solution Lead| Volkswagen Group Charging GmbH Unterschleissheim, Germany
Jul 21, 2016 1:38 PM
Replying to George Jucan
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As a project manager you also have to be able to say "no" to stakeholders - in fact, the best answer is "yes, but it will cost this much, will take this much time etc." A personal friendship may make this difficult, hence the potential conflict of interests indicated in previous comments.

Moreover, even if the friendship does not really impact the professional relationship, the other stakeholders may be under the impression that it does - hence "perceived conflict of interest".

So my guideline is "great professional relationship - OK, but friendship - after the project ends".
I agree. That's the way I see it, too.
And I don't like friendship with every one - even if I have a very good professional relationship with him or her.
p.s.: I think the term friendship has different meanings: to go to a bar, do some activities together - that's o.k. even during project, as Maria wrote - I call that "low friendship", sometimes not even "friendship": in German we have a separate term for that: "guter Bekannter". To share privacy, like invitation to home etc. for me is another level - and what I call "real friendship" - and for that I use the German word "Freundschaft".
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1 reply by Mayte Mata Sivera
Jul 26, 2016 11:53 AM
Mayte Mata Sivera
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Sometimes I feel that in English there are less words than in other languages to describe actions or feelings. Thank you for add new german words.
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Jul 22, 2016 1:40 AM
Replying to Rolf Dieter Zschau
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I agree. That's the way I see it, too.
And I don't like friendship with every one - even if I have a very good professional relationship with him or her.
p.s.: I think the term friendship has different meanings: to go to a bar, do some activities together - that's o.k. even during project, as Maria wrote - I call that "low friendship", sometimes not even "friendship": in German we have a separate term for that: "guter Bekannter". To share privacy, like invitation to home etc. for me is another level - and what I call "real friendship" - and for that I use the German word "Freundschaft".
Sometimes I feel that in English there are less words than in other languages to describe actions or feelings. Thank you for add new german words.
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