Colin GautreyAuthor, Executive Coach and Trainer| The Gautrey GroupUnited Kingdom
My next webinar for the PMI (August 2nd - Engaging Stakeholders with Style) looks like being another sell-out event, so clearly this topic is attracting a great deal of interest - http://www.projectmanagement.com/webinars/...ders-with-Style
To help me prepare I wonder if you could help me with answers to a quick question. At the heart of my presentation will be behaviors and personality.
So, what examples can you share of bad/poor/inappropriate behavior on the part of your stakeholders?
Meantime I'd like to say a big thank you for all the support and positive comment for my previous webinars. Saving Changes...
1. Lack of durable sponsorship.
2. Making ill-informed decisions, because they don't allow themselves to be equipped to make a well informed one; i.e., expect that 5 bullet points can make up for weeks of missed meetings, or they don't actually read the emails they receive.
3. Not understanding their role is one of give and take.
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1 reply by Colin Gautrey
Aug 04, 2016 3:08 AM
Colin Gautrey
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This is so true. When I was a program manager much of the time it was difficult to get sponsors/stakeholders to read anything before turning up to a meeting at which they were aware a decision needed to be made. Sometime, they made the decision anyway and then it unravelled later. To be honest, while I understand the pressures they are under, I do consider it to be disrespectful and an example of poor performance on their part.
I agree stakeholder politics, lack of transparency and integrity. Saving Changes...
Jo Ann NoelProject Manager| Ministry of PlanningEl Dorado, Trinidad and Tobago
I can relate with Anupam on 1, 4, 7, 9, 10, plus the bullying and intimidation. Saving Changes...
Colin GautreyAuthor, Executive Coach and Trainer| The Gautrey GroupUnited Kingdom
Do you think there is a general lack of trust between project/program managers and key stakeholders? Saving Changes...
Denise CantyAgile Coach, Life Coach, Author, Senior Project-Program Manager| Cenden CompanyWashington, Dc, United States
I've only experienced "a single stakeholder" behaving and a single incident. Thankfully, it has never been more than one on projects that I've managed, however "one is enough".
It was the case of a stakeholder being a "bully". Saving Changes...
Denise CantyAgile Coach, Life Coach, Author, Senior Project-Program Manager| Cenden CompanyWashington, Dc, United States
Jul 27, 2016 6:48 AM
Replying to Anupam
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Hello Colin, your input needed on these -
1. Non-acknowledging
2. Non-cooperative/supportive
3. Trouble maker
4. Not giving proper credit/recognition
5. Always complaining
6. Non-responsive
7. Taking all credit & transferring blame on other
8. Arguing & stick to their point only
9. Discouraging
10. Self-centered, egoistic, dominating
Looking forward for the Webinar.
Best
People are always your most important resource and at the same time, the most problematic source of concern. Saving Changes...
I would like to add "Spearheading Alliances" as poor behavior. I've seen stakeholders hold "pre-meetings" with a select few attendees to "get on the same page" and to engage in collective bargaining to get their way. I feel this undermines meeting objectives and/or the project because it can dissuade other stakeholders from actively providing input.
Kind regards,
Romiya Saving Changes...
Julia CunninghamManager Project Management| BattelleRichland, Wa, United States
Lack of engagement beyond the point of negligible impact, and then full on tantrum mode. Saving Changes...
Colin GautreyAuthor, Executive Coach and Trainer| The Gautrey GroupUnited Kingdom
Jul 29, 2016 6:05 PM
Replying to Abigail Whitmore
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1. Lack of durable sponsorship.
2. Making ill-informed decisions, because they don't allow themselves to be equipped to make a well informed one; i.e., expect that 5 bullet points can make up for weeks of missed meetings, or they don't actually read the emails they receive.
3. Not understanding their role is one of give and take.
This is so true. When I was a program manager much of the time it was difficult to get sponsors/stakeholders to read anything before turning up to a meeting at which they were aware a decision needed to be made. Sometime, they made the decision anyway and then it unravelled later. To be honest, while I understand the pressures they are under, I do consider it to be disrespectful and an example of poor performance on their part. Saving Changes...
